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"A very thorough job of installation of the windows. The windows look, and feel MUCH better than Our old windows."

Groundworks is the North America?s leading and fastest-growing foundation repair and water management solutions provider. Groundworks is a vertically integrated company with its own manufacturing operations and a world-class software solution, allowing us to serve our customers more effectively. From the first phone call to the annual maintenance offered, our customers have peace of mind knowing we?re there with one mission ? to repair, protect and improve their home. For state licenses visit Groundworks.com/licensing\n

"Sooo....first, Jim is a very nice guy.  However, Jim now works in Nashville during the week and is only home to the Huntsville area on the weekends.
My first impression of him was that he was awesome.  My computer system had crashed because I pulled the plug during a thunder storm before the computer fully shut down which resulted in the computer hanging up.  Jim took my call while in Tennessee and suggested how to fix the system.  For this I am very grateful.

What happened next was I had him come and check my computer to make sure everything was working properly.  He came to my house and spent an hour tweaking it (basically running various checks on the system), for which I paid him $50.  He suggested that my laptop would work much better if I had Windows 7 and increased my RAM up to 4 GB.  He said he could install it for me for (including the RAM) for about $160.  We met the following weekend for the handoff and he loaded Window 7.  When I received the call it was ready, the bill was $227.50.  I was surprised that is was $70 more than quoted, but paid it anyways.  When I asked about the RAM, he mentioned he did not upgrade the RAM and this would be another $60.  I was a little discouraged at that point since I felt like I was being taken advantage of, but the guy is relatively nice, so I said to go ahead and order the RAM.  He did so and the following weekend was supposed to install it.  Due to some personal things in his life, he wasn't able to install it, so I picked it up since I had to go out of town and could use the IT guy at my new location to install it for me.  When we went to install the RAM, the system wouldn't let us do it since my particular type of laptop can only take 2GB of RAM max.  If Jim had gone to the crucial.com website (where he bought my RAM) and entered my computer system on it, it would have told him the max amount of RAM that could be installed on that unit.  He did not do that.  He is supposed to refund my $60 this next weekend.

I think if Jim wasn't burning the candle at both ends by having a job in Tennessee during the week and trying to run this business on the weekends, it would've been a better experience.  Perhaps taking a few extra minutes to SLOW DOWN and write out an estimate of everything he would need for the job including the prices would ensure people know up front how much the repair would/should cost so they can budget accordingly.  I think if he had taken that approach, it might've been a better experience.  So now I am stuck with a laptop that runs slower because Windows 7 uses more memory and a laptop that can't be upgraded to more RAM.  Basically, the last step which cost me almost $300 was not necessary.  If you need something simple done like coming back from a system crash, he would be okay to use.  Otherwise, for the bigger jobs, I recommend he provide a written estimate with the items he plans to do.

UPDATE:  After posting this review, I received a number of text messages from Jim commenting on the bad review.  I understand he is upset, but harassing someone about a review is not a good way to go.  My review was honest and not meant to be mean, but to let those that use Angie's list get what they pay for...an honest review of someone's experience."

"Sales process was good, courteous and helpful. Installation instructions were easy to follow. Did have a small issue with one sensor which was easily solved with a call. Control panel is easy to use and well constructed. Phone app is the best part. Not a big fan of a 2 year contract and the monthly rate feels a little high, but definitely a decent system. I had emailed them a question pertaining installing on double hung windows and never received a reply, but other than that their phone support prior to that was good."

We invite you to experience a tradition of customer satisfaction that will exceed your greatest expectations. Our professionalism and quality workmanship will accurately reflect your taste and lifestyle. From conception to completion we work with you until the job is done. We thrive to take care of all of our client's unique needs. We are ethical honest and easy to communicate with. Call us today for a free estimate and we look forward to working with you!

"I followed the process of making a claim through the CHW website. in just a few minutes after completing, I received an email that it was received and being dispatched. The same evening, CHW sends a response that a technician will be arriving the very next day, within a 5 hour window, between 3pm and 8pm. I received a phone within the first hour of that 5 hour window, and the tech was just 5 minutes away. He was very courteous, had all the proper PPE, in this day and age, and even took his shoes off out of courtesy to the homeowner. I showed him the issue with the fridge, and he immediately went to work. The job took about 25 minutes, with majority of that, simply melting the block, with a steamer. Not much chit chat, but never feeling awkward. Overall a very positive experience."

Additional phones 1- (800)-880-8800, .1 (877) Neb-glass. Locally owned & operated over 50 years in Nebraska. Additional email - [email protected]. F.

"We were very happy with the quality of the windows and the quality of their work. They did make a number of overhead errors, including getting our window order incorrect, last minute window installation scheduling, and a very long wait time from signed contract to windows installed. They did correct all these mistakes and they were very reasonably priced for the quality of window/work we received."

"Tech that arrived was lousy. Came out of truck complaining about a back ache, blamed my AC issues on old windows. Never looked in the attic. Ended up hiring a company out of pocket who did a thorough inspection and made sensible recommendations."

We invite you to experience a tradition of customer satisfaction that will exceed your greatest expectations. Our professionalism and quality workmanship will accurately reflect your taste and lifestyle. From conception to completion, we work with you until the job is done. We are ethical, honest, and easy to communicate with. \n\nCall us today you'll be pleased you did. Thank you\n