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Sewer Cleaning questions, answered by experts

A clogged sewer line is not typically covered by homeowner’s insurance, though some sewer line issues are covered. For instance, damage related to a fallen tree is usually covered. Though sewer line replacement is not covered in a standard insurance policy, some companies offer add-ons for this purpose. Read the fine print before spending your own money.

Water leaking through your basement floor is a good sign of a clogged drain, but another sign of a clogged basement floor drain can include unpleasant odors coming from the drain. Also, hearing gurgling noises when water drains from the basement or having other plumbing fixtures (like toilets or other drains) backing up is a good indicator.

A sewer cleanout typically looks like a white or gray PVC pipe with a removable cap. It's often located either in your yard or basement, depending on your home's plumbing configuration. The cleanout pipe is designed to provide easy access to your sewer system for maintenance and inspections. It may be flush with the ground or slightly elevated, making it distinguishable from other pipes. When you remove the cap, you can access the sewer line directly or determine its direction, which can be helpful when you need to locate your sewer line from your house to the street.

Thankfully, it’s pretty rare to find a rat in your toilet. It’s more likely in larger cities with big sewer systems that can be feeding grounds for rats, but even then, you still shouldn’t fret. 

“I wouldn’t worry too much about rats coming up through the sewers,” Bradshaw says. “I’d say only one out of a thousand rodent customers we get actually have this problem. And of the 20 or some customers that have had this happen, they’ve all only had just one rat come up this way.”

Some flushable wipes companies say they are designed to disintegrate within a few hours to a few days after being flushed. These wipes allegedly use materials that are more water-soluble than traditional wipes. However, many experts have raised concerns that even so-called "flushable" wipes do not break down as easily as claimed and can contribute to clogs and blockages in sewer systems.

To prevent plumbing and sewer problems, avoid flushing wipes, even those labeled as flushable. Instead, dispose of them in the trash. This can help prevent costly plumbing issues and reduce the strain on wastewater treatment systems.

The Thompson, ND homeowners’ guide to sewer cleaning services

From average costs to expert advice, get all the answers you need to get your job done.