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Sewer Cleaning questions, answered by experts

Thankfully, it’s pretty rare to find a rat in your toilet. It’s more likely in larger cities with big sewer systems that can be feeding grounds for rats, but even then, you still shouldn’t fret. 

“I wouldn’t worry too much about rats coming up through the sewers,” Bradshaw says. “I’d say only one out of a thousand rodent customers we get actually have this problem. And of the 20 or some customers that have had this happen, they’ve all only had just one rat come up this way.”

In most cases, drain cleaners will not clear a clogged sewer line, and they’re likely to damage your plumbing. Sewer lines are several inches wide, meaning any material that clogs it will need to be large. Drain cleaner can work on small clogs, but it usually won’t clear a larger one in a sewer main. Drain cleaners can also easily damage and corrode your plumbing with prolonged contact, and a clog will keep the cleaner in contact with the pipes for an extended period. Hire a professional sewer cleaner instead for a safe fix.

Ejector pumps can only push sewage 750 feet or less. That’s because their purpose is to move waste from your home to your sewer line—which is a relatively short distance. Grinder pumps can transport sewage further, but they manage lower volumes of waste than ejector pumps (and they don’t work with septic systems).

A sewer cleanout typically looks like a white or gray PVC pipe with a removable cap. It's often located either in your yard or basement, depending on your home's plumbing configuration. The cleanout pipe is designed to provide easy access to your sewer system for maintenance and inspections. It may be flush with the ground or slightly elevated, making it distinguishable from other pipes. When you remove the cap, you can access the sewer line directly or determine its direction, which can be helpful when you need to locate your sewer line from your house to the street.

First, find the cleanout pipe in your yard. Unscrew the cap—you may need a wrench to do so. Then, get a drain snake. You can use a non-motorized one, but a motorized snake will make the job a little easier. Feed the snake through the pipe until it reaches the clog. Spin the snake continuously, but don’t try to feed it through the pipe anymore. Keep spinning until you feel it break the clog apart.

The Thompson, ND homeowners’ guide to sewer cleaning services

From average costs to expert advice, get all the answers you need to get your job done.