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Gas Logs questions, answered by experts

Natural gas companies advise only shutting off the gas supply at the meter yourself if you smell natural gas or suspect there is a leak, typically following an emergency. Instead, you can shut off gas to individual appliances when necessary. If you want to turn off your natural gas entirely, you should contact your utility company. You’ll generally also need to acquire a permit to work on your natural gas line.

Yes, it’s possible to cap a gas line yourself if you’re no longer using it or are simply going out of town for an extended period of time. It’s essential to follow the steps on properly capping a gas line yourself. If you’re uncomfortable with any of the steps, you may want to bring in a natural gas plumber for added reassurance.

Common signs of gas line leaks include a rotten egg smell, hissing sounds, dead plants around the area of the leak, and unexplained physical symptoms like dizziness and nausea. If you notice any of these signs, act immediately. Shut off the gas supply to your home and call a pro to assess the situation.

Costs depend on furnace size, ductwork modifications, labor, and efficiency ratings of the chosen system.

No, homeowners should never attempt to fix a gas leak themselves. Gas leaks pose serious health and fire hazards. Exposure to leaking gas can make you sick, and accumulated gas can ignite and explode. So always take leaks seriously and seek the help of a pro right away. While you may be able to detect a gas leak, always call a licensed professional to handle repairs and replacements.

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