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"Friendly, knowledgeable service representative"

Karen L on January 2018

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"Friendly, knowledgeable service representative"

Karen L on January 2018

Gas Logs questions, answered by experts

Call 811 to locate and mark the gas lines at least three days before digging. In many areas, you can dig within 18 inches of the lines, though in some locations, the distance may be further. Check local regulations, as you may need a utility company representative onsite when digging. Document your calls to 811 and precautions taken to avoid gas lines. A homeowner can be held liable for hitting a gas line in some cases, but contacting the proper authorities and following all guidelines can offer protection.

Safety concerns with propane boilers include proper venting to prevent carbon monoxide buildup, secure gas line connections, and regular inspection of safety controls. Professional boiler installation and annual maintenance are essential to minimize risks. Having a carbon monoxide detector installed in your home is essential for early detection of any leaks or ventilation issues.

The best sealant for gas pipes is usually a pipe joint compound, or pipe dope. It creates a durable, leak-proof seal that is resistant to high pressure and vibrations, and it doesn’t break down like tape can. Yellow Teflon tape, or PTFE tape, can also be a good option and is a safe and reliable sealant for gas pipes when you or a pro apply it correctly.

Leaks, low pressure, or inefficient flow are common problems needing professional repairs.

The best way to reset this valve is to contact your utility provider to do so safely. If the pipes are damaged and you reset the valve anyway, it could lead to a gas leak. It’s important to call in a pro as soon as you can to reconnect your gas supply after an earthquake and ensure the device will work again the next time there’s a quake.

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