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If your garbage disposal powers up and you can hear it hum, but the arms inside aren’t moving, the problem might be a stubborn clog, a build-up of grease, or a jam of the impeller plate. To troubleshoot these, ensure your unit is off and disconnected from its power source before checking inside the drain or attempting to manually rotate the impeller arms or plate from the underside of the unit. A hex wrench can help.

As with many appliances, proper maintenance is key to maximizing your garbage disposal’s life span. If everyone in your household is on board with proper care and maintenance, like running water while operating the disposal, you should get plenty of years out of your unit. Avoid putting the wrong food items down the disposal, including pasta, rice, bread, and more.

You can pour boiling water down the garbage disposal only when cleaning it. Use hot water to flush baking soda and vinegar down the drain for a quick clean-up. For running food down the disposal, always use cold water.

Most garbage disposals have a reset button that can be triggered with a tool as simple and accessible as your index finger. That said, if you need to perform a more in-depth troubleshooting step, like manually moving the arms inside the unit or rotating the impeller plate, a hex wrench is the most common tool you’ll need. Most garbage disposals come with a hex wrench.