"Quick responses and easy to work with. Used to help create MEP plans for an existing home that did not have any on file with city."

"EXCELLENT JOB. EXCELLENT contractor. EXCELLENT MANAGER."

"Hargrove's did a good job of removing and replacing the roofing on my home. They arrived at the scheduled time and were completed in 2 days. They were not as organized at the start as I would have liked, ie not enough tarps to protect Heating and Air units and to control trash, but were efficient and steady so the work went well.  Overall, I was satisfied with the job and would use Hargrove's again for any home improvements. The crew was pleasant to deal with and worked hard to make the job go smooth.
"

"Loay Jabbar provided the information I needed quickly and clearly. I immediately signed up for full coverages for our two homes because of the discounts offered and because of the quality of service that Loay is saying and promising Choice Home Warranty provides to its customers. I have bad experiences with other home warranty companies so I am hoping I found the best company that would deliver the best service."

"Designs were prompt and of high quality"

"I'd like to start by saying that the finished product looks pretty good but the process to get there was a chore.
The major problems were:
1. Just before we signed the contract, the owner of Contour Construction had verbally promised that steps would be taken to protect our home during demolition/construction; specifically plastic put up to minimize dust migrating to other rooms and existing hardwood floors would be protected from damage.  Neither of those were done.  Consequently, our entire house was full of dust and the existing hardwood floors were severly damaged. As of today there has been no contact from the owner to resolve the issue of the damaged floors.  He just left them as is.  
 2. Another unfulfilled promise was that someone would be on the site to supervise the individual workers.  That did not happen either.  The owner was good about letting us know when someone was coming to the house but they would arrive alone and unsupervised. Many times the work was done well. However, there were instances where the work had to be redone. This could have been avoided if there was someone there to oversee the quality of the work.  Plus, since the owner was rarely on-site during the renovation he had to rely upon the word of his worker(s) who, on a couple of  occasions had deliberately misinformed him avoid admitting mistakes! 
3. The contracted time period was listed as 3-4 weeks, starting July 1.  The last worker left the second week of September;  that's 10 weeks!  Much of that was the result of poor planning and work having to be redone.
In summary the owner of this company probably considered me overly demanding but I wasn't about to ignore shodding workmanship just to avoid "making waves". My philosphy was what would a potential buyer see when s/he looked at the bathroom.  With oversight the work would have been done right the first time and this project could have been completed within the contracted time frame.
Our theory is that Contour Construction had taken on more work that they could handle at the time and that our project was low on their priortiy list.  Again, I believe that  the problems we encountered could have been avoided by first, the owner fulfilling the promises he made and second the work had been supervised by someone who had a committment to quality.
These were our experiences with Contour Construction.  Perhaps someone else would have better luck with them. My suggestion would be get every detail no matter how trivial in writing with no verbal promises as well as being assertive and stopping work immediately if a provision of the contract was not being followed especially workers that are not being supervised. 


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"service provider sent by American Home Shield was excellent. The only issue I have with home warranty services is that they do not send their repair companies out on the week-end, even in an emergency. The customer service personnel is less than enthusiastic or helpful."

"In September of this year my wife and I bought a home near Cedar Mountain. We had
a few things that we wanted to get done to the house before we moved in. From
Florida we researched contractors as well as through friends in our new
community. I was not prepared for the casual attitude of many of the workmen I
spoke with. Out of all of them, there was only one who showed up and did the
work as promised, Mr. Wade Morris. Despite having to drive and extraordinarily
long way to our home, Wade arrived every morning at 8:30 until the job was
done. I had to return to Florida but I left Wade a key to finish up. When I got
back to NC I was pleased to find the house clean and the work done to a high
standard of professionalism. Little extras, like painting the bedroom
baseboards (which was not part of our agreement) made me appreciate Wade and
Gaye all the more.

"

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