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Verified Reviews for Pool And Spa Servicing pros in Troy, NC

*The Angi rating for Pool And Spa Servicing companies in Troy, NC is a rating based on verified reviews from our community of homeowners who have used these pros to meet their Pool And Spa Servicing needs.

*The HomeAdvisor rating for Pool And Spa Servicing companies in Troy, NC is a rating based on verified reviews from our community of homeowners who have used these pros to meet their Pool And Spa Servicing needs.

Last update on November 23, 2025

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Avatar for Environmental Testing & Research Laboratories, Inc

Environmental Testing & Research Laboratories, Inc

4.85(
347
)

Environmental Testing & Research Laboratories, Inc

4.85(
347
)
Customers say: True professional
Recommended by 93% of Angi customers
Recommended by 93% of HomeAdvisor customers

ETR Laboratories in an analytic laboratory with a broad range of commercial, industrial and individual clients. We provide analytic services using a wide variety of scientific methods including GC/MS, IC/MS, GIR, NMR and SEM equipment. We can do particle analysis, organic and inorganic chemical analysis and micro analysis on biological and other materials. Private water analysis is our specialty. Award winning. Additional DBA - Environmental Testing & Research Laboratories Inc, ETR Labs, ETR Laboratories.

"as advertised"

Nancy C on July 2018

ETR Laboratories in an analytic laboratory with a broad range of commercial, industrial and individual clients. We provide analytic services using a wide variety of scientific methods including GC/MS, IC/MS, GIR, NMR and SEM equipment. We can do particle analysis, organic and inorganic chemical analysis and micro analysis on biological and other materials. Private water analysis is our specialty. Award winning. Additional DBA - Environmental Testing & Research Laboratories Inc, ETR Labs, ETR Laboratories.

"as advertised"

Nancy C on July 2018

Avatar for Anthony & Sylvan Pools

Anthony & Sylvan Pools

4.74(
235
)

Anthony & Sylvan Pools

4.74(
235
)
Customers say: Quality work
Recommended by 92% of Angi customers
Recommended by 92% of HomeAdvisor customers

Anthony & Sylvan has been designing and building swimming pools in Charlotte for over 20 years, with 70+ years of experience nationwide. Our expertise ensures that your custom concrete or fiberglass pool is built to fit your lifestyle and Charlotte’s unique climate. From design to construction, our consultants guide you through every step, helping you make the best choices for your home. Plus, every pool is backed by the Anthony & Sylvan Lifetime Structural Warranty for peace of mind. Call now to schedule your FREE 3D design consultation, exclusively for Angi members!

"Our experience What a nightmare This company was to deal with. Every step had issues from the wrong shape of the pool to the driveway that was majorly damaged and not fixed. They brought dirt in with broken glass and garbage in. We had to physically pick up the glass and trash so we could have the new sod. They left 6 feet of dirt in the yard that was starting to slide in the water. The project manager said that he wasn’t a project manager, so dealing with him was horrible. He was so rude all the time. He had no idea of what was happening. The workers would ask my husband what they were supposed to do and luckily he could communicate in Spanish. We managed the workers ourselves. What a nightmare and not worth it."

Doriane A on January 2025

Anthony & Sylvan has been designing and building swimming pools in Charlotte for over 20 years, with 70+ years of experience nationwide. Our expertise ensures that your custom concrete or fiberglass pool is built to fit your lifestyle and Charlotte’s unique climate. From design to construction, our consultants guide you through every step, helping you make the best choices for your home. Plus, every pool is backed by the Anthony & Sylvan Lifetime Structural Warranty for peace of mind. Call now to schedule your FREE 3D design consultation, exclusively for Angi members!

"Our experience What a nightmare This company was to deal with. Every step had issues from the wrong shape of the pool to the driveway that was majorly damaged and not fixed. They brought dirt in with broken glass and garbage in. We had to physically pick up the glass and trash so we could have the new sod. They left 6 feet of dirt in the yard that was starting to slide in the water. The project manager said that he wasn’t a project manager, so dealing with him was horrible. He was so rude all the time. He had no idea of what was happening. The workers would ask my husband what they were supposed to do and luckily he could communicate in Spanish. We managed the workers ourselves. What a nightmare and not worth it."

Doriane A on January 2025

Signature Pools

4.75(
32
)

Signature Pools

4.75(
32
)
Customers say: Super punctual
Recommended by 93% of Angi customers
Recommended by 93% of HomeAdvisor customers

Everything inground

"Jessica and the staff of Signature Pools are amazing and I will recommend them to anyone looking for help. I desperately needed help after my husband died and Jessica was right there to help immediately. I cannot say enough good things about this company."

Jaime S on May 2024

Everything inground

"Jessica and the staff of Signature Pools are amazing and I will recommend them to anyone looking for help. I desperately needed help after my husband died and Jessica was right there to help immediately. I cannot say enough good things about this company."

Jaime S on May 2024

Avatar for Gentlemen Movers Inc

Gentlemen Movers Inc

4.26(
68
)

Gentlemen Movers Inc

4.26(
68
)
Customers say: Super punctual
2003 years of experience

Gentlemen Movers Inc. specializes in-state and state-to-state moving for residential, commercial, corporate, oversize items such as pianos, safes and hot tubs. Gentlemen Movers, Inc has the experience to handle your move safely and efficiently. You can choose the level of assistance you need from packing, full-home moves or just the large items. Gentlemen Movers Inc is licensed and insured. We offer free estimates and are available on Saturday with no additional fees. We offer long-distance moves of fewer than 400 miles in the Southeast. Moves over 400 miles are accepted on a case-by-case basis. We do specialize in short-notice moves, even if it is the day of the move, with a deposit. So when you need to be moved, give Gentlemen Movers, Inc. a call. We are reliable, convenient and affordable. We are an owner-operated company. Our owner is available to make sure the needs of our customers are being taken care of. Contact us today for a free quote.

Gentlemen Movers Inc. specializes in-state and state-to-state moving for residential, commercial, corporate, oversize items such as pianos, safes and hot tubs. Gentlemen Movers, Inc has the experience to handle your move safely and efficiently. You can choose the level of assistance you need from packing, full-home moves or just the large items. Gentlemen Movers Inc is licensed and insured. We offer free estimates and are available on Saturday with no additional fees. We offer long-distance moves of fewer than 400 miles in the Southeast. Moves over 400 miles are accepted on a case-by-case basis. We do specialize in short-notice moves, even if it is the day of the move, with a deposit. So when you need to be moved, give Gentlemen Movers, Inc. a call. We are reliable, convenient and affordable. We are an owner-operated company. Our owner is available to make sure the needs of our customers are being taken care of. Contact us today for a free quote.

Pampered Pools

4.50(
10
)

Pampered Pools

4.50(
10
)
Customers say: Quick response
Recommended by 90% of Angi customers
Recommended by 90% of HomeAdvisor customers

If you dream of walking into an immaculate Pool or spa without taking the time or effort to clean and balance the water.At PAMPERED POOL SERVICE we are ready to help. Our cleaning services cover a wide range of tasks to free up your time so you can concentrate on the important things in life - family, friends, career and hobbies. Free Estimate also available...

"I previously used Pampered Pools several years ago for pool maintenance and cleaning. Recently, I inadvertently sent a Zelle payment to this business in error, as my current pool service company has a very similar name. I realized the mistake within minutes and promptly contacted the business to request the return of the funds. Despite multiple attempts to reach the owner, Mr. Andy Shook, and his wife, Ms. Kelli Shook, who manages accounts, I have received no response. My phone calls have been disconnected, my number appears to have been blocked, and my emails have gone unanswered. This lack of communication and refusal to return funds sent in error is deeply concerning and, in my opinion, reflects unethical business conduct. No services were rendered in exchange for this payment, and I respectfully request that the business owner rectify this matter promptly."

Peggy R on October 2025

If you dream of walking into an immaculate Pool or spa without taking the time or effort to clean and balance the water.At PAMPERED POOL SERVICE we are ready to help. Our cleaning services cover a wide range of tasks to free up your time so you can concentrate on the important things in life - family, friends, career and hobbies. Free Estimate also available...

"I previously used Pampered Pools several years ago for pool maintenance and cleaning. Recently, I inadvertently sent a Zelle payment to this business in error, as my current pool service company has a very similar name. I realized the mistake within minutes and promptly contacted the business to request the return of the funds. Despite multiple attempts to reach the owner, Mr. Andy Shook, and his wife, Ms. Kelli Shook, who manages accounts, I have received no response. My phone calls have been disconnected, my number appears to have been blocked, and my emails have gone unanswered. This lack of communication and refusal to return funds sent in error is deeply concerning and, in my opinion, reflects unethical business conduct. No services were rendered in exchange for this payment, and I respectfully request that the business owner rectify this matter promptly."

Peggy R on October 2025

Signature Aquatics

5.00(
6
)

Signature Aquatics

5.00(
6
)
Customers say: Quality work
Recommended by 100% of Angi customers
Recommended by 100% of HomeAdvisor customers

Signature Aquatics is the Premiere Concrete and Fiberglass Pool Builder in the Piedmont and Triad. Let our Expert Staff Design, Install, Maintain and Service your new Residential or Commercial Swimming Pool.

"One of our better contractor experiences. Mike truly could not have been better to work with. I checked 5 of his references beforehand and worried that they had all been bribed to give such glowing reviews but they were right! He showed up for every appointment right on time, was extremely informative and patient bringing samples and explaining options. This is the first construction project (of many) where we left town for the duration of the job; no regrets. Mike sent pictures throughout the process and called regularly with progress reports. Unfortunately, there was one critical oversight during the construction which, when discussed with Mike, he acknowledged was his misunderstanding and proceeded to spend a substantial amount of time, energy, and labor to make it right, never a grumble. The results were as good as we had hoped, perhaps better. Can't recommend Mike enough."

CS H on July 2020

Signature Aquatics is the Premiere Concrete and Fiberglass Pool Builder in the Piedmont and Triad. Let our Expert Staff Design, Install, Maintain and Service your new Residential or Commercial Swimming Pool.

"One of our better contractor experiences. Mike truly could not have been better to work with. I checked 5 of his references beforehand and worried that they had all been bribed to give such glowing reviews but they were right! He showed up for every appointment right on time, was extremely informative and patient bringing samples and explaining options. This is the first construction project (of many) where we left town for the duration of the job; no regrets. Mike sent pictures throughout the process and called regularly with progress reports. Unfortunately, there was one critical oversight during the construction which, when discussed with Mike, he acknowledged was his misunderstanding and proceeded to spend a substantial amount of time, energy, and labor to make it right, never a grumble. The results were as good as we had hoped, perhaps better. Can't recommend Mike enough."

CS H on July 2020

Audio Advice, Inc.

4.50(
14
)

Audio Advice, Inc.

4.50(
14
)
Customers say: Quality work
1978 years of experience

Audio Advice, with locations in Raleigh and Charlotte, is the premier home entertainment provider and systems integrator in North Carolina and was named Best Specialty A/V Retailer in the United States by TWICE Magazine. We’ve won the Metro Bravo award for best place to buy a home media system every time since the creation of this prestigious Triangle area award. Since 1978 we have served our clients as both a retailer and custom systems installer. Over the years, we have continually expanded product offerings and services as the home entertainment industry has changed. Audio Advice has grown from stereo retailing to providing home theater, home contol, high performance audio, shading, and lighting control. Home security and computer networking are also part of our wide range of installation and integration services. The level of performance we provide for our retail, homeowner, and builder partners has earned us a reputation second to none. We are committed to good corporate citizenship, with an emphasis on energy conservation and environmental responsibility in our work. We have won more local and national awards than any other provider in the Carolinas. Our mission is to deliver unparalleled experiences and solutions to our customer every single day. If you are interested in how Audio Advice products and services can enhance your home and your life, please check here about how to work with us. Our History- Audio Advice turned 34 years old in 2012. Here is a brief overview of some of our changes and a look at where we are now for our long time friends and first time visitors. A Service Emphasis- For 34 years Audio Advice has served our clients as both a retailer and custom systems installer. Leon Shaw founded Audio Advice in 1978, and grew the company to be renowned in the Carolinas for high performance audio. His passion for great sound and video has fueled our growth as the leading provider of home entertainment systems in the Carolinas and gained access to the finest products and brands worldwide. From the beginning, Leon’s focus on customer service has set Audio Advice apart. Today as Chairman of the Board, Leon continues to place a top priority on great customer service, and has learned techniques from a variety of sources. He attended the Walt Disney School of Customer Service twice, each time bringing back ideas to help improve customer relations. “It can be as simple as bringing a lunch to a client at their home],” he says. Or it can be something more complex, and even more remarkable to the customer. “We had a client whose system went down during a lightning storm with guests at his house,” recalls Leon. “We were able to dial into his system while we were on the phone with him and correct the problem instantly.” A Systems Approach Adding additional expertise is Leon’s partner, Scott Newnam, company President and CEO. Prior to joining Audio Advice, Scott was CEO of a multi-million dollar software company that sold interactive technology to television networks and cable and satellite companies. His company won an Emmy Award for their technology work on DirecTV’s NFL Sunday Ticket. With a Harvard Business School background and experience leading his own software company, Scott brought Audio Advice unmatched experience in system building and delivery. A passionate consumer himself of home entertainment and home automation systems, Scott has led the Audio Advice initiative in designing and delivering music distribution and home automation systems. Our most notable development is our flagship Signature Series home automation system. It’s designed to be the best of its kind and has been featured in numerous publications. Scott started focus groups to learn exactly what people wanted in a home control system. Every single new version of our Signature Series goes through hundreds of hours of beta testing by Scott in his own home to make sure its perfect before w...

"I hired audio advice in 2/2024. I paid over 30K for a job to connect existing home theater, existing speakers and internet network. Price is outrageous especially at that price point when you ask them to make the job right, they come back and ask for more money. I wished I have done my homework and hired another reasonable company that stands behind their work. I would never hire them again for the price mark and quality of work done."

David K on August 2024

Audio Advice, with locations in Raleigh and Charlotte, is the premier home entertainment provider and systems integrator in North Carolina and was named Best Specialty A/V Retailer in the United States by TWICE Magazine. We’ve won the Metro Bravo award for best place to buy a home media system every time since the creation of this prestigious Triangle area award. Since 1978 we have served our clients as both a retailer and custom systems installer. Over the years, we have continually expanded product offerings and services as the home entertainment industry has changed. Audio Advice has grown from stereo retailing to providing home theater, home contol, high performance audio, shading, and lighting control. Home security and computer networking are also part of our wide range of installation and integration services. The level of performance we provide for our retail, homeowner, and builder partners has earned us a reputation second to none. We are committed to good corporate citizenship, with an emphasis on energy conservation and environmental responsibility in our work. We have won more local and national awards than any other provider in the Carolinas. Our mission is to deliver unparalleled experiences and solutions to our customer every single day. If you are interested in how Audio Advice products and services can enhance your home and your life, please check here about how to work with us. Our History- Audio Advice turned 34 years old in 2012. Here is a brief overview of some of our changes and a look at where we are now for our long time friends and first time visitors. A Service Emphasis- For 34 years Audio Advice has served our clients as both a retailer and custom systems installer. Leon Shaw founded Audio Advice in 1978, and grew the company to be renowned in the Carolinas for high performance audio. His passion for great sound and video has fueled our growth as the leading provider of home entertainment systems in the Carolinas and gained access to the finest products and brands worldwide. From the beginning, Leon’s focus on customer service has set Audio Advice apart. Today as Chairman of the Board, Leon continues to place a top priority on great customer service, and has learned techniques from a variety of sources. He attended the Walt Disney School of Customer Service twice, each time bringing back ideas to help improve customer relations. “It can be as simple as bringing a lunch to a client at their home],” he says. Or it can be something more complex, and even more remarkable to the customer. “We had a client whose system went down during a lightning storm with guests at his house,” recalls Leon. “We were able to dial into his system while we were on the phone with him and correct the problem instantly.” A Systems Approach Adding additional expertise is Leon’s partner, Scott Newnam, company President and CEO. Prior to joining Audio Advice, Scott was CEO of a multi-million dollar software company that sold interactive technology to television networks and cable and satellite companies. His company won an Emmy Award for their technology work on DirecTV’s NFL Sunday Ticket. With a Harvard Business School background and experience leading his own software company, Scott brought Audio Advice unmatched experience in system building and delivery. A passionate consumer himself of home entertainment and home automation systems, Scott has led the Audio Advice initiative in designing and delivering music distribution and home automation systems. Our most notable development is our flagship Signature Series home automation system. It’s designed to be the best of its kind and has been featured in numerous publications. Scott started focus groups to learn exactly what people wanted in a home control system. Every single new version of our Signature Series goes through hundreds of hours of beta testing by Scott in his own home to make sure its perfect before w...

"I hired audio advice in 2/2024. I paid over 30K for a job to connect existing home theater, existing speakers and internet network. Price is outrageous especially at that price point when you ask them to make the job right, they come back and ask for more money. I wished I have done my homework and hired another reasonable company that stands behind their work. I would never hire them again for the price mark and quality of work done."

David K on August 2024

Avatar for Joly Enterprises

Joly Enterprises

5.00(
4
)

Joly Enterprises

5.00(
4
)
Customers say: Quick response
Recommended by 100% of Angi customers
Recommended by 100% of HomeAdvisor customers

Fees: Service call $110.00 initial. Additional time $75.00 Hr. Materials Additional. Quotes by project: Liner replacement, system additions, replacements filters, heaters. Award winning.

Fees: Service call $110.00 initial. Additional time $75.00 Hr. Materials Additional. Quotes by project: Liner replacement, system additions, replacements filters, heaters. Award winning.

Thompson Nursery Inc

4.00(
5
)

Thompson Nursery Inc

4.00(
5
)
Customers say: Terrific value

Thank you for considering Thompson Nursery Inc. We offer service to the residents of Rocky Mount, NC. Our goal is to meet your service needs with the highest quality in lawn care, landscape enhancements and ground maintenance services but not limited to. Please give us a call today for more information.

"Very understanding company. They go out of their way to make you happy."

Boyd L on September 2024

Thank you for considering Thompson Nursery Inc. We offer service to the residents of Rocky Mount, NC. Our goal is to meet your service needs with the highest quality in lawn care, landscape enhancements and ground maintenance services but not limited to. Please give us a call today for more information.

"Very understanding company. They go out of their way to make you happy."

Boyd L on September 2024

Heavenly Heat Saunas

3.50(
4
)

Heavenly Heat Saunas

3.50(
4
)
Customers say: Super punctual
1987 years of experience

Heavenly Heat Infrared Saunas are made for the chemically sensitive. That means that our infrared saunas create an ideal, safe, and effective detoxification environment for anyone seeking to eliminate toxic substances from their body.

"Terrible! Wish I had gone with another company. Here is the issue with Heavenly Heat. If your sauna arrives damaged or and issue arrives -- they have zero technical support. Your repairs will be done by any "joe" that heavenly heat finds to do the repair in your area. They will have no experience with Sauna's and are given no instructions regarding the chemical free aspect of these sauna's. The worst part is the buyer, me, was treated as if I was the problem for wanting my sauna repaired correctly. I would have refused the delivery had I realized I was receiving a damaged sauna and would have to spend hours and days trying to get this resolved. The owner, Bob Morgan, is extremely responsive before he has your money but after, is a different story. When inquiring about the sauna he would respond generally within 10 minutes. After you purchase, and particularly if you have a problem with it, you are treated as if you're a nuisance. My sister bought a competitors sauna around the same time and the service she received from knowledgable representatives was a world of difference from my experience. My other issue was that there were shipping delays and Bob would never communicate them. I would have to pursue him to get information. I think they make a decent sauna but I would not recommend for reasons stated above."

chris k on July 2020

Heavenly Heat Infrared Saunas are made for the chemically sensitive. That means that our infrared saunas create an ideal, safe, and effective detoxification environment for anyone seeking to eliminate toxic substances from their body.

"Terrible! Wish I had gone with another company. Here is the issue with Heavenly Heat. If your sauna arrives damaged or and issue arrives -- they have zero technical support. Your repairs will be done by any "joe" that heavenly heat finds to do the repair in your area. They will have no experience with Sauna's and are given no instructions regarding the chemical free aspect of these sauna's. The worst part is the buyer, me, was treated as if I was the problem for wanting my sauna repaired correctly. I would have refused the delivery had I realized I was receiving a damaged sauna and would have to spend hours and days trying to get this resolved. The owner, Bob Morgan, is extremely responsive before he has your money but after, is a different story. When inquiring about the sauna he would respond generally within 10 minutes. After you purchase, and particularly if you have a problem with it, you are treated as if you're a nuisance. My sister bought a competitors sauna around the same time and the service she received from knowledgable representatives was a world of difference from my experience. My other issue was that there were shipping delays and Bob would never communicate them. I would have to pursue him to get information. I think they make a decent sauna but I would not recommend for reasons stated above."

chris k on July 2020

Showing 1-10 of 23
Pool and Spa Servicing questions, answered by experts

Properly maintaining your hot tub will prevent serious issues from occurring down the road. You should replace the filter once a year, regularly look for and repair small cracks in the shell, and test the water quality every few months. You can do this yourself for less than $100 per year.

You can also hire a hot tub service to service your hot tub annually to identify problems early, which could save you money in the long run. They cost about $100 to $200 per call.

Hot tubs don’t necessarily add value to a home—but they don’t take it away either. It depends on the potential buyer. A well-landscaped in-ground hot tub is attractive to buyers who prioritize relaxation and fun. Others would rather not deal with the maintenance. 

Hot tub heaters typically last seven to 10 years, though some might only last five years if not properly maintained. You can maximize your hot tub heater’s lifespan by ensuring the water’s pH level is properly balanced.

In most cases, it is safe to clean a hot tub with vinegar. You will want to verify that your hot tub manufacturer lists vinegar as a safe cleaning product; however, given that vinegar is chemical-free, cleans, deodorizes, and is safe for people and pets, it is usually a good option. You can use vinegar to clean the hot tub shell, interior and exterior spa surfaces, hot tub jets, hot tub filter, and other parts. It is considered a strong, safe, and natural cleanser that can kill bacteria, remove mold and mildew spores, erase water spots, and remove hard water stains.

You should keep your hot tub at a constant soaking temperature of around 100 degrees Fahrenheit when the hot tub is not in use. However, you can lower that by a couple of degrees during the summer, so you don’t feel overheated.

The Troy, NC homeowners’ guide to pool and spa services

From average costs to expert advice, get all the answers you need to get your job done.

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