Get matched with top aquarium service pros in Sanford, NC

"In October of 2024 Shane came out to give me a quote for yard clean up. After several calls by me, I finally got a start date. Shane called me and said they could start a day early and I was fine with that but they showed up at 5:30pm. I was told they would start at noon. The next day (actual start date) they showed up at 7:30pm and were there for a half hour and left because getting dark. I was told they would be there the next day at 9am. At 10:30am I called Shane asking where the crew was. He actually argued with me telling me they were there. So apparently I was blind. They showed up after 11am and they finished while I was out. Only half the job was done. I emailed all photos of areas not done with pic of contract for those areas quoted. In no way did Shane reach out to see if everything was done. I had to hire another company to finish what they did not do. When I got the bill, I reached out to Shane and said we need to revisit this bill because not everything done. He offered a $150 discount (via Sara's email) which was laughable and said "if ok we will send a new invoice". I sent an email back saying $150 is not acceptable and got no response. No response for 5 months! I got an email 5 months later saying my bill was delinquent but they cut the bill in half. I never received new invoice that showed bill was cut in half till 5 months after my last contact with them. They are not trustworthy and play games. If I could give a zero, I would."

"Absolutely horrible experience. Unprofessional and dishonest. Do not do business with these people unless you want to waste time and possibly have your property damaged.God sees all, and knows all!! Glad we didn't give them any of our money, and THEY WILL NEVER SEE A DIME for the poor work, damaged property and stolen property."

"The crew arrived in the middle of the window of time. They demolished the rotted stairway, and built a new one that was far better than the stairway the builder had made, and were done at 4:30 that afternoon. All scrap was removed and everything went well. Great job"

""Alem and his associate did an excellent job installing an ADA-compliant handicap ramp, ensuring it met all required standards to pass inspection. Despite some challenges along the way, we maintained clear communication and worked efficiently to complete the project on time and to specifications.""

"Seemed very nice on the phone but when I went to hire them I would of had to wait almost 6 to 8 weeks because they were totally booked out. So figured they must really have a great business just was sorry i couldn't wait."

"Have used other pond services in the past - Whitaker is by far the best. Very thorough maintenance and very responsive when problems arise. I would recommend these pros to anyone with a koi or goldfish pond."

"Glenn is very knowledgeable and very skilled. He is honest and came in below his estimate range. He skilfully handled a tricky situation with the existing carpentry (done by a predecessor) being out of square. He is very responsive and detailed."

"Very professional guy and work. He built exactly what he proposed."

"We hired Robert May to clean up and remodel a property we purchased at auction. He began work on or about June 5, 2020. The plan was to spruce up the house enough to attract a tenant. We do these projects all over the country and can generally turn a property around in 4 - 16 weeks at the most, if truly in need of major rehab. By January 2021, we began seriously questioning Robert. Why was this project taking so long? We could have built an entire house in seven months! Robert promised that he would be finished by Valentines Day. February 14, 2021 passed long ago. There was still work being done in March. Finally, after spending roughly $90,000 on a project to fix up a house that cost us approximately $18,500 to purchase initially, we realized that we were way over budget and needed to recoup some costs quickly. Roberts wife aggressively pitched herself as a realtor who could get the house SOLD and moreover that the house would sell quickly as it was in fantastic shape and she would personally push Robert to get the house finished so she could get it sold. The home was listed for sale April 6 and went under contract June 2. Although the transaction was scheduled to close July 2, it is now July 9 and the deal is still not closed. Due to numerous defects in the workmanship provided by Robert May, we had to credit Buyer $7,500. Then, at the last minute, Robert May and his wife Karen Reese May have snuck in a bill for $4,500 for additional work. This is after paying Robert more than $80,000 for his inferior work! Robert has not apologized for the defects, refuses to talk to me, and has made no effort to make amends for the failures. Worse yet, we are losing $7,500 on the transaction as a result of the poor workmanship which Robert should be responsible for, but instead Robert is billing an additional $4,500! The Buyer s attorney will not close and we think it is unfair for Robert to make us pay him even more after he cost us so much. So disappointing on top of that that Roberts wife is now breaching her fiduciary duty to represent her clients and rather is advocating only for herself. It appears that Robert May is not licensed, but Karen Reese May should clearly lose her license for such a breach of her fiduciary duty to her client. Should you have any questions about Robert May, feel free to contact me."

"Al good. Very prompt and efficient."