Get matched with top bathtub replacement pros in Rowland, NC

"The team (Corey Hemingway, Nick, & Shaunn came and installed our new bathtub in one day. They were professional and friendly to talk to. They did an excellent job and it looks wonderful. We are so happy that we decided to have West Shore Home complete this project for us. We highly recommend this company. They do what they say they're going to do and right on time!"

"We replaced our bathtub with a walk in shower, and are extremely happy with the work that was provided. In only took one person 6 hours to complete the job, and he was very professional and the quality of work was great. Would hire them again."

As a locally owned and operated business we feel invested in our clients and constantly strive for customer satisfaction. We won't leave until the job is done right! Call or click to schedule an estimate today! We are also helping others in need in the New Orleans area to get they’re houses back in shape after hurricane Ida.

We are dedicated to providing our clients with the very best in remodeling and repair work. With over 10 years of experience, we take an enormous amount of pride in the attention of detail put into each of the projects we are involved in. We are known for our quality work and the integrity of our business practices. Have an emergency? You can count on us to answer the call and we will be happy to help. We look forward to building long-term relationships with our clients and guarantee your satisfaction. Call us today for a quote!

I am a N.C. Licensed General Contractor in business over 20 years. I am experienced in every phase of residential and commercial construction. I am completely hands on and oversee all construction of your project. All work is continuous to completion. Areas of specialty: 1. Kitchen and Bathroom design and construction/remodel. 2. Interior cabinetry and trim. References available upon request.

We have been working in plumbing for 10 years in new construction we know how to do slab, rough, trim we know how to install any type of valve for shower or tub shower

Hello I'm Marvin I go by my nickname Milo I do plumbing repairs n drain cleaner I have the proper tools to get the job done I believe in getting the job done right now shortcuts love keeping my customers happy

I'm very experienced in remodeling homes. I came up in the business as a young boy following behind a general contractor and architect my father. I'm a native of North Carolina so I know the rules and the ends and out of this business. I'm very reliable I communicate very well with my customer. There's not a job too big or small so give us a call.

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We had a shower stall that was leaking underneath our vinyl flooring. We discussed this with water damage experts, and they felt it wasn't enough damage for their full services, so we had Re-Bath come out instead. We were given several options for replacing the shower stall and flooring, some cheaper than what we went with, and some more expensive, and ended up heading out to their show room to check out the options first-hand.

The worker who came out did a great job. He kept me informed at all stages, showing me progress as things were removed and replaced - with water damage you never know how far it's gone. We got a new shower stall that hasn't shown any sign of leaking since, got some of the floor wood underneath the vinyl replaced (the leak only affected the floor right outside the shower door), and replaced the vinyl in the room. The whole job took about 3 days of work, including one inspection by the town.

We really love the new shower and door, the new floor is great, and both have held up with no issues for the 6 months since the original install.

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"We unfortunately experienced a number of problems and communications issues throughout the process with Granite Transformations, and as a result the job experienced several delays.  It seemed like a situation where if something could go wrong, it did in more cases than not.   However in the end, it means a lot that the owners of GT recognized the issues, stood behind their business, and worked hard to earn our satisfaction. GT requests payments at time of signing the contract, and then at points during the process (e.g. cabinets installed, templates drawn, etc).  All who we spoke with at GT on the phone and those who performed work in our home were professional. The end result is a quality product, but the journey to get there was not expected.
Here is a chronology of events:
- Fri August 16th: a GT salesman came to our home with vanity cabinet and surface samples, outlined how the process worked, and we signed a contract to replace Master Bath Vanity Cabinet and Double-sink Top, and reface Half Bath Vanity Cabinet front as well as replace its Single-sink Top. Three new faucets were also included. GT to handle all plumbing hookups.  GT gave us access to an electrical contractor. The saleman explained that work would not begin until all materials were ready to go. At that point GT would install the new Master Bath cabinet, reface the Half Bath cabinet front, and do a template for both tops.  2-3 days after that, the tops and sinks would be installed, then the faucets hooked up.
- Fri October 4th: GT had called end of Sept to let us know all materials were in.  Upon the installers arriving at our house, GT let us know there was a mixup and the Master Bath cabinet had not yet come in.  So GT refaced the Half Bath cabinet.  However upon completion it was resurfaced in a White color rather than the Cherry color we had selected.
- Mon October 21st: GT removed the existing Master Bath cabinet, capped the plumbing, and installed the new cabinet. The Half-bath cabinet was refaced with the correct Cherry color.  Templates were drawn up to make the tops.
- Fri October 25th: GT was to install the Vanity Tops in both baths, however called the evening of Thurs Oct 24th to inform us that workers had dropped and broke the Master Bath top so it would need to be remade.  The composite used for the top was out of stock locally, so would have to be ordered.  With the Master Bath vanity out of commission since the plumbing was capped, we decided to leave the half-bath as is and have GT install the top in the half-bath when the Master Bath top was ready.
- Mon October 28th: The Electrical contractor completed the electrical work scheduled for the Master Bath.  His work was excellent, and price was very reasonable.
- Fri November 8th:  GT installed the Master Bath Vanity Top, Sinks, and Faucets.  This was about Three Weeks after GT had installed the new cabinet there and capped the plumbing.  GT installed the Half Bath Vanity Top, Sink, and Faucet. GT requested full remaining payment at this point, however since both of us were not available to inspect the work, we asked to pay the next day at their store which GT said was acceptable.
- Sat November 9th:  Upon waking up, we were greeted with water on the Master Bath floor, leaking from one of the sinks. Also, upon comparing both Master and Half Bath vanity tops to the samples we had in our possession, we discovered neither top matched its respective sample.  We had travel plans for the weekend, however due to the leak one of us stayed home. we called the plumber (Mr Water Heater, who we found out is owned by the local GT company) and learned they only work Mon-Fri 8-5ish and do not have emergency service.  Upon calling the GT store after it opened, I was told I may need to wait until Monday to have the plumbing issue looked at.  Given the various issues experienced, and the new leak, I asked to have the GT owner call me to discuss the issues.  Jonathan Lamb, GT co-owner called me, and as a result agreed to have a plumber resolve the leak over the weekend (which was done), and then work with us the following week on the other issues.
- Fri November 15th:  Mel Lamb, GT co-owner, came out to our house to inspect the sink top matches to the samples, and the overall experience we had.  He agreed they did not match what we were shown when we signed the contract. We decided to leave the Master Bath alone at this point since the colors worked fine, but Mel offered to replace the Vanity top in the Half Bath at no cost to us, and we accepted as the combination in there did not look right.  We also discussed the other issues.  Mel was not aware of the leak in the Master Bath the previous Saturday, but reassured us that he was aware things on this project did not go right, and that he was there to make things right. Mel made a trip back to the store to get new samples, and we selected from those for the new half bath top. He also offered a final discount on our remaining payment.
- Mon November 25th: Half bath top and sink were reinstalled, and faucet hooked up.  Final payment made in full.
So in summary, the jobs were completed about 15 weeks after the contract was signed, and about 7 weeks after work was started. During the course of our work, we dealt with about a dozen different people including office staff, installers, plumbers, salesman, co-owners, etc. and generally had to bridge communications among them... in our view it would have helped had a single project focal point been assigned.  We were surprised that after signing the contract with our salesman, that we never heard from him again during the project or as part of completing the project.  We also experienced that on several occasions work was not completed correctly on the first attempt which led to reschedules, delays, canceled plans, adhock needs, etc which was inefficient to both GT and the customer.  The local GT seems to be growing, and perhaps these are growing pains as a result of expanding their business.  Hopefully our experience will help bring some changes to the GT process and communications that will help other customers, and help us, should we do business again with GT further down the road.
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