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"We hired Susana and her team to clean our house, a historic home, newly renovated. The team of 5 women works hard, but is not attentive or thorough. Susana leaves them to work unsupervised. They contaminate countertops by leaving trash cans on them. They do not leave things the way they found them. They do not clean under sofas or beds unless you supervise them, and on one visit, they used a viscous liquid to clean the oven (which is a self-cleaning oven), and it dripped on the floor, damaging the hardwood floor. Susana promptly paid for the $100 repair but then insinuated that we ourselves had caused the damage. In fact, we had never used chemicals to clean the oven. On the last visit, a few days ago, Susana's team cleaned the bathroom and damaged the finish on the escutcheon plate of the shower control handle. Susana got very upset when we called her to report this, focusing more on how much money she had already lost by filing the previous insurance claim. We would not recommend this service if you want a thorough, efficient, and well-trained staff."

"Mr. Ellis was hired to assemble sunroom which he only came out on a Saturday to work on. We thought he was doing ok until we found out he had cut and electric socket in half and never told us, and also left cement all over frame, windows & house from pulling up lenoleum rug he had terribly installed and we told him it was terrible. He agreed and said he would replace it. He went to a carpet store and purchased himself and never came back to install floor. He sent us a text on April 17th and said carpet came in and he would come Saturday morning @ 8am to install the carpet and never showed up or called. My husband called him twice before sending the text with no return call. We sent him a tex on April 26 with no response today. At this point, we do not care for him to return to do nothing else. He left with the carpet not finished, tools to anchor sunroom down, us having to replace socket and light on deck which was also destroyed. Also, one of roof panels he installed in wrong place. Also, the plywood he purchased and installed is already cracking up and needs replacing. Would like to get thhis finished ASAP."