Get matched with top chimney sweeps in Louisburg, NC

"Great deal, great service, and they are all beyond professional and courteous. Cannot explain to you enough how happy I am with the service I received!"

"I prefer to not leave negative reviews publicly and resolve it with the company directly. However, the owner was unable to conduct a professional, respectful level of customer service. We presented our concerns with pictures after the service was provided, to see if it was up to their company standards, because there was no improvement - everything was left filthy with no condition report. It was honestly appalling the way the owner refused to address the obvious issues at hand. We scheduled to have our fireplaces/chimneys serviced that was said to include a thorough inspection, detailed cleaning and condition report. When the workers showed up, they were in an unmarked raggedy old van reeking of marijuana, dressed like they were homeless, with nothing showing what company they represented. They did 4 fireplaces and 2 chimneys in less than 2 hours. The equipment they used was insufficient to do a thorough job and they ended up borrowing our tools to complete their work. I’m not sure why they didn’t at least have a flashlight and how the owner thinks a cell phone light “works just fine to the trained eye” when inspecting and cleaning a deep dark chimney… He went on and on and had an excuse for every legitimate problem, with no intent to resolve anything. He was perpetually harassing both my boyfriend and me for payment, while we were waiting for them to send a professional condition report and formal invoice. Yet he spent more time threatening us, trying to defend his reputation, than he did actually doing his job. It was very condescending, a huge waste of time and A LOT of money for nothing. We could’ve done a better job ourselves; our fireplaces still aren’t even suitable for use. Spend your money elsewhere or take the risk of a huge loss."

"I contracted with the Stoveman (“Stoneman”) to install a new fireplace insert. He installed it and I immediately saw my living room fill with smoke. He was going to charge me an additional $3000 to fix the numerous errors he made in installation. I took him to small claims court to try and recover some of the additional costs I had to pay another company in fixing his errors (unattached liner, no cleaning of creosote/soot, no use of building and fire permits, and a 4’ liner that should’ve been 20’ according to code). I won a judgement against him. He texted me over this last weekend stating that he’s not going to pay the court-ordered restitution awarded to me by the judge, “that stupid woman” as he called her. In my world you do the job for the agreed upon price until the job is done, properly. We trust these vendors to do good work, to do the job to industry standards and building codes, especially in areas we are not familiar with. He did neither. The Stoveman will no doubt rebut this 1-star review, but I have the receipts. I would not ever hire this vendor ever again"