"The contracted the work off to a third party. Jon took longer than expected. The windows was installed pretty good from the looks. Communication could have been better with knowing the job will take longer and what types of trims I wanted for the windows. As the contractor that was hired for this job by this company. Did a good job with putting up decent trim. As for the new windows they look great. I purchased the myself and hired sentri homes to install them. I will need to have a my siding on my house redone to be closer to the new windows so the gaps are not so obvious. That was not expected at first. But from old storm windows and not knowing how they were put in originally. There was some unknown things that was learned from the job being completed. I will have the siding of the house slightly done to match really good for what I wanted later on. My only concern is better communication with sentri homes. Overall they were great when I did talk to them."

"This post is being shared as a mode of recommending. Perfection Roofing and Home Repairs. As a general contractors, they were great coordinator and communicators, even taking great pride in making sure we were apprised of all decisions. We were surprised to learn their estimates were even cheaper than we had expected. The project cost, 22K was 5K less than another reputable competitor.Senior citizens approach projects carefully, especially when new faces are involved. We felt comfortable at all times. A humanitarian side story involved how they took great care not to upset our aged dog."

"Office staff is always available for help. No job is too small or too big. They are responsive to our needs for service requests from roofing to foundations. All aspects of home repairs have been done professionally and in a timely manner. I would recommend Marketplace Homes for all your property management needs regarding property repairs and maintenance."

"Called 3 days before moving into new home. He came to the home on time. Provided professional opinion in a type of lock that would provide more security than a standard lock.

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"Excellent new home warrenty insurnace"

"Not only did Jason make my day by letting me know that the cracks were a normal part of the house settling and no repairs were needed, he also took the time to show me a few other structural incidents around the house. He pointed out a few things that we could purchase on our own to keep moisture away from under the house and answered a few general questions I had about some other places in the house. When I asked the charge at the end, he said absolutely nothing. I was shocked and was incredibly impressed at the information he elected to give me about our home and that it was for no other reason than just to help me understand our house and potential things that could happen down the line. He was professional and courteous and I learned a ton (that I didn't expect to but was quite glad I did) in a matter of 15 minutes. I would highly recommend this company and if we do have any structural work done, I will definitely contact Jason and his company.
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"The technician did an excellent job. It did take a while to get the repair finished, but that was due to Bertazzoni delivering the parts. I have had multiple problems with this particular appliance. My range now works better than it did when new, but I have a feeling that even if I have continuing problems with it, American Home Shield will just repair rather than replace due to the cost of the range. By the way, I'm not exactly sure of the date of the repair."

"I'd like to start by saying that the finished product looks pretty good but the process to get there was a chore.
The major problems were:
1. Just before we signed the contract, the owner of Contour Construction had verbally promised that steps would be taken to protect our home during demolition/construction; specifically plastic put up to minimize dust migrating to other rooms and existing hardwood floors would be protected from damage.  Neither of those were done.  Consequently, our entire house was full of dust and the existing hardwood floors were severly damaged. As of today there has been no contact from the owner to resolve the issue of the damaged floors.  He just left them as is.  
 2. Another unfulfilled promise was that someone would be on the site to supervise the individual workers.  That did not happen either.  The owner was good about letting us know when someone was coming to the house but they would arrive alone and unsupervised. Many times the work was done well. However, there were instances where the work had to be redone. This could have been avoided if there was someone there to oversee the quality of the work.  Plus, since the owner was rarely on-site during the renovation he had to rely upon the word of his worker(s) who, on a couple of  occasions had deliberately misinformed him avoid admitting mistakes! 
3. The contracted time period was listed as 3-4 weeks, starting July 1.  The last worker left the second week of September;  that's 10 weeks!  Much of that was the result of poor planning and work having to be redone.
In summary the owner of this company probably considered me overly demanding but I wasn't about to ignore shodding workmanship just to avoid "making waves". My philosphy was what would a potential buyer see when s/he looked at the bathroom.  With oversight the work would have been done right the first time and this project could have been completed within the contracted time frame.
Our theory is that Contour Construction had taken on more work that they could handle at the time and that our project was low on their priortiy list.  Again, I believe that  the problems we encountered could have been avoided by first, the owner fulfilling the promises he made and second the work had been supervised by someone who had a committment to quality.
These were our experiences with Contour Construction.  Perhaps someone else would have better luck with them. My suggestion would be get every detail no matter how trivial in writing with no verbal promises as well as being assertive and stopping work immediately if a provision of the contract was not being followed especially workers that are not being supervised. 


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I am a licensed general contractor that specializes shingle and metal roofing. I have been in the roofing business for 12 years. Bryton Roofing is licensed and fully insured.