Best custom home builders near Harbinger, NC

"Called 3 days before moving into new home. He came to the home on time. Provided professional opinion in a type of lock that would provide more security than a standard lock.

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"Choice Home Warranty responded right away and had a technician out to me the following morning. The situation was immediately addressed. The company cares about the customer's satisfaction."

"Ryan and Coast Construction are the BEST! Superior is all aspects-customer service, quality of work, timelines, etc,-THE BEST! Don t hesitate to employ them!"

"I'd like to start by saying that the finished product looks pretty good but the process to get there was a chore.
The major problems were:
1. Just before we signed the contract, the owner of Contour Construction had verbally promised that steps would be taken to protect our home during demolition/construction; specifically plastic put up to minimize dust migrating to other rooms and existing hardwood floors would be protected from damage.  Neither of those were done.  Consequently, our entire house was full of dust and the existing hardwood floors were severly damaged. As of today there has been no contact from the owner to resolve the issue of the damaged floors.  He just left them as is.  
 2. Another unfulfilled promise was that someone would be on the site to supervise the individual workers.  That did not happen either.  The owner was good about letting us know when someone was coming to the house but they would arrive alone and unsupervised. Many times the work was done well. However, there were instances where the work had to be redone. This could have been avoided if there was someone there to oversee the quality of the work.  Plus, since the owner was rarely on-site during the renovation he had to rely upon the word of his worker(s) who, on a couple of  occasions had deliberately misinformed him avoid admitting mistakes! 
3. The contracted time period was listed as 3-4 weeks, starting July 1.  The last worker left the second week of September;  that's 10 weeks!  Much of that was the result of poor planning and work having to be redone.
In summary the owner of this company probably considered me overly demanding but I wasn't about to ignore shodding workmanship just to avoid "making waves". My philosphy was what would a potential buyer see when s/he looked at the bathroom.  With oversight the work would have been done right the first time and this project could have been completed within the contracted time frame.
Our theory is that Contour Construction had taken on more work that they could handle at the time and that our project was low on their priortiy list.  Again, I believe that  the problems we encountered could have been avoided by first, the owner fulfilling the promises he made and second the work had been supervised by someone who had a committment to quality.
These were our experiences with Contour Construction.  Perhaps someone else would have better luck with them. My suggestion would be get every detail no matter how trivial in writing with no verbal promises as well as being assertive and stopping work immediately if a provision of the contract was not being followed especially workers that are not being supervised. 


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"service provider sent by American Home Shield was excellent. The only issue I have with home warranty services is that they do not send their repair companies out on the week-end, even in an emergency. The customer service personnel is less than enthusiastic or helpful."

"Kent and his crew did a good job for us. Kent is very knowledgeable and makes sure the work that is done is of excellent quality. They replaced interior and exterior doors, all windows, wood siding and installed PVC trim. They also installed LVP throughout the home, painted almost the entire interior and exterior of the house. They also did complete bathroom remodeling, including building a new tiled stand-up shower with a built-in niche and bench. In addition, Kent's team installed an entirely new kitchen including appliances. They also did pressure washing of the deck and replaced some fence boards around the pool. All of the work they did was good quality, I would recommend Kent and his crew for any projects that you would like to have done."

"In September of this year my wife and I bought a home near Cedar Mountain. We had
a few things that we wanted to get done to the house before we moved in. From
Florida we researched contractors as well as through friends in our new
community. I was not prepared for the casual attitude of many of the workmen I
spoke with. Out of all of them, there was only one who showed up and did the
work as promised, Mr. Wade Morris. Despite having to drive and extraordinarily
long way to our home, Wade arrived every morning at 8:30 until the job was
done. I had to return to Florida but I left Wade a key to finish up. When I got
back to NC I was pleased to find the house clean and the work done to a high
standard of professionalism. Little extras, like painting the bedroom
baseboards (which was not part of our agreement) made me appreciate Wade and
Gaye all the more.

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We believe in bringing value to our customers through simplicity, transparency, and amazing homes. \n

Our company invites you to experience prompt service and superior attention to detail. Our customer satisfaction is our top priority. We will earn your trust for a lifetime. We believe in making all clients, repeat clients. You can be assured you are in good hands with our company working on your home improvement project. If you are looking for a contractor that follows business practices, such as, promptly returning phone calls, arriving on time for appointments, and following through on promises, then call our reputable company today. We will be the one and only contractor you will ever need. Call us today, you will be pleased you did. Thank you.

"Sentri Homes did an outstanding job communicating with me through the whole renovation process. The result far exceeded my expectations. Very happy and satisfied customer."