Get matched with top chimney cap pros in Hampstead, NC

"I purchased a special deal through Angieslist, $99 for chimney sweep and $200 dollar worth of masonry/Chimney repair. The crew arrived on time and were very polite. When I showed them the woodburning stove insert they both seemed confused by it, they said they weren't familiar with inserts and weren't really sure how it worked. They cleaned it out but were not able to look in the chimney because of the way it was set up. One of the gentleman told me its fine to use as long as smoke doesn't start to come in the house. Obviously. I was under the impression that people that bill themselves as chimney sweeps would be able to figure out how to check out the actual chimney.
Our house has another chimney in the rear that is not in use. There are gaps in the brick where the mortar has fallen out. I figured I'd use the $200 credit towards having them pointed. The gentleman went up on the roof and inspected the chimney. He said the chimney needed to be capped, rain was getting in and that was causing the erosion. Makes sense, during my home inspection the previous year we were told to have it done somewhere down the line. He said he would cap the chimney and seal the concrete around the chimney on the roof for an additional $200. He said there was no need to point the brickwork once the chimney is capped. The guys went on the roof for maybe 15 minutes and installed the cap and I guess seal something or other. I don't have a 40' ladder to get on the roof and actually see what they did but it couldn't have been much as they were only up there a few minutes and I didn't see them carry up any concrete. I suspect they probably used mortar sealant caulk which is fine but doesn't really equate to the price charged. My main gripe is that I paid $500 (99, 200 credit, 200 at time of service) for them to vacuum my fireplace insert and install a cap (found on home depot.com for $80) on the chimney. I get the feeling that when you buy this $99 deal they not really honoring the $200 credit. I'm no expert on this sort of thing but I don't think the work that was performed was anywhere near $500 worth. I also got the feeling they were in a bit of a hurry and that's part of the reason they didn't want to do the pointing work. 
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"They did a great job. They solved all the problems I had with the chimney and it’s been working perfectly ever since. They also fixed a problem on the roof around the chimney; they replaced the wood around the chimney with a material that would never rot, so they fixed it even better than it was before. It took them a couple of days to do the work. They took care of all the cleanup as well. We've been real happy with them."

"Hamilton was very professional from the first phone call to schedule the estimate to completing the work. The roof replacement was reasonably priced and completed in a timely manner. The workers did a great job and cleaned up the space in which they worked. I will use again for other services and recommend to others."

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Exceptional Business. Quality work ? Yes.  Quality Service ? Yes.  Quality workers - Yes.

I agree with all the other positive comments and definitely recommend them without hesitation.  They care about the quality of their work - they have a 10 year warranty on their workmanship.

Came out to look at my roof and were very informative.   They spent time pointing out my neighbors house, the shortcuts their roofer had made and why that roof may not last over time / through a hurricane.

They replaced my roof, replaced a lot of the damaged wood under the old shingles. Took down my unused oil burner chimney to below the roof line and roofed over it. Took pictures of the work in progress and gave me them when finished.  Everything happened on time, and cleaned up afterwards.

I also had them replace my windows. That also went smoothly. All thier workers were great, very polite and answered any questions I had.  When it was discovered that the window manufacturer had sent one window that was the wrong style, they put in a temporary window. Came back 2 weeks later and installed the correct one with out any issue.

They will be my first point of contact for future work on the house.  

So happy I found someone who I can trust to do a job RIGHT.

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