Get matched with top flooring contractors in Dover, NC

"Chris replied to my inquiry very quickly. He was available when we needed the work done. His phone and text communication was excellent. He kept us updated on his arrival time the day of installation. The installation of our self-purchased luxury vinyl plank flooring went quickly and the finished floor looks fabulous. Chris finished it off with quarter round white molding. He took away all the trash and left our sun room clean. Although his quote was higher than the other two quotes we received, his work is well worth the price. Chris is courteous, polite and very professional"

"When Johnnie came to our house he took one look at the existing hardwood flooring in our house and said "BUTTERSCOTCH" This after three others said that they couldn't match the existing flooring. Anyhow the next day Johnnie showed up with two pieces of wood that matched perfectly, but informed that it might take a week or two to get enough wood to do our floors. We then settled on a price and signed a contract. After about four days Johnnie called and said that they would bring out the wood to our house Then on thursday they started, and after 3 days I"ve got an additional 1200 square feet of new flooring added to my hose, that matches my old floor perfectly. I'm and my wife are so amazed at the whole crews work ethics. All were very professional and did a great job. I would highly recommend them to any one that wants the best floor available. If it ever came to be that I needed more flooring you can bet I'd be calling them again. Thanks a million to all Ed"

"Joe did a great job."

"It has worked out so well for me and my family. And yeah, please do it all day. Please let me know if I can help. Please let me know when I get home, and I will be home in the next few days. Please let me know when I can get you. Please let me know when I get back. Please let me know if I need anything else. Please let me know if I can get you a text or text me or text or call me when I can. "

"We hired Mr. Handyman to paint our gables and soffitt. The employee was inexperienced. After setting up, she approached me and said she had made a mistake and didn't understand that she was painting the gables. The estimate we accepted stated painting 3 gables and soffitts. She said she needed to re-estimate the work. Eventually, we agreed on a new [much higher price that her boss approved.] She did very little work before she went back to the company van and sat in it. The office manager arrived to say that she was sick and someone else would be coming the next morning to do the agreed upon job. He started the job and my husband went to talk to him. He stated he was only doing the gables per his boss. The boss called immediately and was irate. He insisted the work was only to paint the gables. I told him we had both a written estimate and video recording [of the renegotiation] stating the work to be done. He insisted we pay more. I asked why, we already agreed and he hung up on me. "

"Can work on communication but overall good work."

"He did great, but still can't get ? cat urine smell out of leather or wood underneath!"

"BEWARE OF EASTERN PLUMBING!!!!!!!!My mother was extremely satisfied with Jeff and his professionalism for years but the owner and receptionist were horrible. My mother told me the receptionist had been very nasty with her one time a few years back with an emergency issue but Jeff was so nice she decided to let it go and keep using them. And we have used them on multiple occasions since then. After years of being loyal customers giving many many referrals (several family members and close friends)and thousands of dollars spent the owner showed his true colors. I’m a recently retired from the US Army out of Ft Bragg’s Special Warfare Center and School with 20 years of service and multiple combat deployments. Just to give some perspective and background. I attempted to address the issue with the owner after I had an issue with the receptionist myself while scheduling an estimate for my aunt’s bathroom remodel and repair. The receptionist was extremely rude during initial contact but I went through with scheduling. When no one showed up and I called she gave all these excuses about wrong phone numbers etc. I knew her background from not only my mother but other customers and employees. So I went over the phone number several times during the initial contact and had her repeat it to me. After several hours of wasted time because of the no-show the owner came for the estimate. Once I went over the issues with the receptionist he placed all the blame on me rather than accept the fact he has some serious issues with his employee. I will not go into the disrespect I encountered regarding my military service as I provided background to the owner in an attempt to assist in fixing the issues with his incompetence as well as his receptionist. But what I will do is start WARNING as many military veterans and elderly potential customers in the Greenville and New Bern areas about my family’s disgusting customer service experience. DO NOT USE EASTERN PLUMBING!!!!!!!!!!"