At the very outset, I was asked to sign a statement that they would be paid by the insurance company, which I did. Knowing they were not " on my dime", I made no effort to supervise, direct, or otherwise oversee their time or actions. Long after I paid off the other subs for whom I WAS responsible, they called and said I owed them another $1275 over and beyond what the insurance company had already paid them, which made me furious. That is NOT what we said we would do. Long story short, they said the insurance company sent some of their money to ME, and that I was "in collection" with them for "non-payment", which again made jme furious since that was NOT the agreement, AND they had never even sent a bill to me in the first. My wife was so upset by all of this that I just told them to send me a bill, and that I would pay it, but that I would NEVER let them contact me or anyone I knew to solicit business. Further, I told them I would report them to the BBB for unethical business practices, but I really don't have the time to do all of that at this point...