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This depends on the location of the blockage. If the blockage is in your home’s system, anywhere in the system, it is your responsibility as a homeowner. Blockages seldom happen because of items or buildup coming from the city, which means it originates in the home. It becomes the city’s responsibility at the exact point your home’s line distributes waste into the city’s system. The exception is if the problem in your home damages the city lines.  

That pungent rotten egg smell coming from your drain is likely the buildup of biofilm—hair, skin, and soap scum that turns into a black sticky mess. In this case, pouring down near-boiling water, baking soda, and white vinegar will remove the smell. Keep in mind that a rotten egg smell is occasionally a sign of larger sewage line clogs and other related issues.

Your sewer line can get grimy quickly. To prevent sludge buildup in your sewer line, pour a mixture of 1/3 cup of vinegar and 1/3 cup of baking soda down each drain in your home once a month. After about 30 minutes, flush the drain with hot water.

Some plumbers recommend 3/4 cup of bleach instead to clean any germs and bacteria that may build up in your sewer line. But this won’t break down any active clogs, and it cannot be combined with vinegar, as the mixture will create a toxic, hazardous gas.

It is generally not recommended to pour hot or boiling water down a drain to unfreeze pipes due to significant risks. In some cases, the sudden temperature change can cause more ice buildup or produce steam, which increases pressure and could cause the pipe to burst, leading to costly damage and potential burn injuries. While hot water might help with a partially frozen drainpipe, it is unlikely to thaw a completely blocked water pipe further down the system. Additionally, boiling water can damage plastic pipes over time. Safer and more effective methods include using a space heater near the frozen section or applying hot towels directly to the pipe.