Carefree Windows and Doors

It went very well and they did a great job very Professional. What Wayne told me in beginning is how it is turned out at end

Amazingly after not making a decision right away, when I finally contacted Carefree Windows to do the job I was impressed that he still had my information. The job from start to finish was hands on and very through. I definitely recommend you use this company.

I am a landlord They replaced all windows in whole house. Couple years later did another whole house and 2 windows in my private home everything went as scheduled and completely pleased with the work and clean up

Great experience with Carefree Windows. One window was scratched and they took care of it. They don’t remove your old windows until they are 100% certain they new ones are measured and inspected. Would definitely hire again.

Price competitive, work done as promised! I’ll use Carefree again.

Carefree painting was recommended to me and I am very glad I went with them. They did a good job painting my house. I feel like they were thorough and that it will last for years. I like that they also painted my gutters and metal garage door - it makes the whole house look great. Even with rain, the entire job got done in a reasonable time (they waited until everything was dry before painting). Because their prices were good, I ended up getting extra things like pressure washing and porch staining done. I would recommend them to anyone in the Charlotte area.

They were phenomenal! Any tiny streak they would fix. They went out of their way through the whole process to do the job well. They also did some minor repairs and didn't even charge for that! The manager made sure that the workers were here on time and working well. They cleaned up well and my whole experience was great! Their price was extremely competitive. I would HIGHLY recommend them!

They did a great job. Super clean and professional. His was the best quote I could find.

The craftsmanship was really great. I really appreciated the job that they did. Working with Mr. McNeal was really great.

They called when they said they would. They were on the job 7 days a week until the job was done. I have never dealt with such amazing customer service!

My husband was recommended to "Carefree..." by a friend. Mr. McNeil gave us and estimate which was exactly what the job cost. After a couple of rain delays, he and his assistants went to work. They did it in one day. They also installed a screen door for us as well. Great job all around.

. They get an A-plus-plus

Great experience. Wayne came by the house and explained the Wincore product compared to the big box store windows. I think he gave me a great price on the whole house. The install team did a super job. No mistakes and they cleaned up all the old windows and all the trash created by the install. Wayne came by while they were installing and he also came back after the job was completed and checked each window. He also wanted to make sure I was completely satisfied.

Job performed quickly and well and on time. We had to remind them of several repairs towards the end of project, but they have completed the requests.

Wayne, came to my house, great product, good price and the crew, did a great job including clean up. Wayne, came back while the crew was still installing. Great turn key job!

We obtained a few estimates to paint the entire exterior of our home, which included the brick foundation and a very large fireplace. Wayne's estimate was the highest we received, however, we decided to go with Wayne because of the type of work he told us he does and we wanted it done right. He gave us a contract stating that he would Sand, Scrap and Feather-Sand all areas that needed it PRIOR to priming, also that he would Repair or Replace and Damaged, Loose or Rotten Wood (all in the contract) then he would prime the entire house and go back and caulk any cracks or holes. We even showed him certain areas of the house that we were concerned about and he said, that'll be fixed, my crew can take care of that. The estimate was $4600, we paid him the $1600 upfront with the balance payable upon completion. His crew came out, sprayed the entire house with primer. Then his crew sprayed the house with paint, then the crew sprayed the trim with paint .We went on vacation and upon our return, we looked at our home and immediately noticed the small open cracks in the exterior walls of our home (that he had already told us he would fix); runs and bubbles in the paint, damaged trim that wasn't repaired or replaced (that he said his crew would fix); damaged places that weren't sanded, scrap. As a matter of fact, some of the new paint was already starting to peel. There are white areas in the grooves of the wood on the house where the primer is still showing and white areas in the grooves of the brick where primer is still showing. There is a lot of overspray on the 4 New windows that we purchased from him, as well as the two atrium doors on the front of our house (Wayne assured us there would not be any overspray). One of the new windows has a white handprint from one of his crew workers. We called Wayne and advised him that there are some issues with the job and asked him to come out. He came out, with his crew, and we pointed out the many problems. When we showed him the small open cracks in the wood, he kept saying that he couldn't see anything and then we he did finally say he could see it, he said that it is normal. We then showed him the areas where the paint is bubbled and peeling and where the primer was still showing. . He got so mad that he left stating he'd be back Saturday w/ his crew. He did come back and his crew worked on certain spots filing in with paint where primer was still showing. They also spot sanded some areas on the trim and walls. When we addressed the cracks in the boards again, he said that it's normal for boards to crack and he said he can't fix it. At that point we took photos of the cracks and went to Lowes & Sherwin Williams to see if it is normal and if not how to fix them. Both Lowes and Sherwin Williams advised that it is called "checking" and that the cracks should have been either repaired or the board replaced BEFORE priming and painting and that if left as it is now, water will get behind the boards and cause further damage to the house. Upon our return, we told Wayne what Sherwin Williams & Lowes told us and he got very upset stating that he'll get an Arbitrator out here from Sherwin Williams to look at it. Then he told us that he was finished and wanted the balance of $3,000. We told him that we're not paying him until the job is completed. Bubbles in the paint, peeling paint, areas that they didn't paint!!, and a portion of our foundation that they didn't even prime, much less paint. When we told him we want the job completed, his exact words to us was, I've done all I can do and I've done all I'm gonna do!" He will not finish this job. He then took us to SMALL CLAIMS COURT to try to collect the balance and his case was dismissed after the judge viewed the photos of the shoddy work. He is now appealing that and taking us to District Court. All of this is because he failed to honor his own contract. I hope no one else has to ever deal with this type of situation.

He arrived on time and was easygoing and professional. He suggested where we could save money and made recommendations for the type of paint based on our lifestyle and needs. He noted where painting was truly needed and where we could save money (ex. not necessary to paint molding in good condition). He responded to e-mails with phone calls and was willing to work around our schedule to get the estimate completed and set up the timeline for the work. The only things that I would've liked is if he would've responded to the e-mails w/ e-mails b/c it is a lot easier for us to communicate via e-mail. In addition, I wish he would've provided a more detailed estimate. He wrote the amount and a couple of words about the job with the price, but did not provide a detailed estimate, so now that we are ready to sit down and prepare a contract, we are unsure whether he will try to change the price. We will provide an update once contract and work is completed.

My experience with them was good. We really liked the owner that came out to do the estimate. He was on time and professional. He really explained services that he could do, but that we didn't necessarily need, in order to save us some money. He was very thorough in all his information.

I would highly recommend Carefree Coatings to anyone.

The product they used was great and owner was honest, very good to work with. The end result was excellent.