Get matched with top stone countertop pros in Biscoe, NC

"Our backyard had a large uphill slope, rendering most of it unusable. Additionally, there were drainage problems and a lack of privacy. All of these prevented us from enjoying our yard. Gardens of the Carolinas was the most responsive when we initiated initial inquiries, which continued throughout our project. John and his team were fantastic to work with for our backyard project. The team listened to our concerns and provided an extensive long-term vision for rectifying them and making them an area we’d enjoy moving forward. Based on our immediate needs, we decided to take a phased approach by adding a timber retention wall, a stone wall with lighting, and privacy trees. They also tapped into our existing drainage solution and made it more efficient. I view this as providing us with a canvas for future projects. We are very pleased with their work and will be a repeat customer for future phases of their initial plan. To summarize our experience with Gardens of the Carolinas: Patience: We made multiple edits to find a solution within budget. John and the team always understood and respected our concerns, ensuring we were comfortable with the decisions. Thoroughness: I was provided multiple options and pros/cons for every question. This reiterated their experience and gave me confidence that we were making a sound investment. Seamless: their team handled everything for us, including permitting, assistance with HOA, and more, in addition to the work completed. Professionalism: The crew performing the work respected concerns around noise and ensured a clean and tidy work environment. When the project was completed, they ensured the streets, sidewalks, and backyard were all in a great place, demonstrating their unwavering dedication to customer service."

"15 years consistent A1 service."

"LVP looks great and tile in the kitchen look great but the trim and baseboards were not finished and I had to have another contractor come in and install them. The stairwell was sanded and stained and I was told they could match the stain for the stairs to the LVP and that wasn’t true either. The stairs came out pink. Now I’m having another contractor come in and fix. I would not recommend to a friend."

"Great job!"

"Patio started out good. Work got sloppy. After many attempts to get it done correctly, I had to get someone to come back and redo the grout. We also had to get some pavers leveled out. Much much money spent on yard as well and work done looks like something I could have done myself. Much money wasted."

"Adam and his guys are great. Despite wet weather, they kept the job site clean and organized. His work speaks for itself, highly reccommend."

"Kevin and his team did an excellent job addressing a drainage issue on my patio. He was very knowledgeable and walked me through his thought process regarding how to best approach the issue, explaining multiple options and their respective benefits. I was impressed with the level of detail he gave me while going over everything. Once I decided on an option, I was able to easily schedule the work. He and his team were very friendly and professional and completed the work in a timely manner. I was impressed with both the quality of work and attention to detail! I am very happy with the work that they did and would highly recommend them to others!"

"I couldn’t be happier with the transformation of my courtyard! Once I requested a quote, the communication was prompt and an appointment was scheduled within just a few days. The team was knowledgeable, professional, and attentive throughout the entire process. They really listened to my vision for a low-maintenance design, suggesting the perfect combination of easy-care plants and zero-maintenance rock bedding. Jim was especially thorough in ensuring everything met our expectations. When I requested a more mature shrub than the one originally delivered, it was swapped out the very same day. They also checked in throughout the installation to confirm the project was on track with what I had envisioned. Start to finish, this company exceeded my expectations. I highly recommend them to anyone looking for quality landscaping services!"

"This company has some of the rudest and most disrespectful people working there. Veronica and Jessica should not be in customer facing positions. The bathroom remodel was done well, but the tile installer needs a bit more attention to details. We still do not have glass and had to call the glass company last week directly for an update as they were not being provided by New York Renovations. NY Reno kept stating there’s a delay and timing is estimated. However, Glass Depot told us the deposit was never paid and that was 7 weeks after they came out for a template. Just called the glass company again for the first time since early last week after continued vague updates from NY Reno. One very helpful person told me that NY Reno just paid the deposit via ACH earlier this week and that they’d call back after asking around for a timing update. Never heard back, so I called again but was told that NY Reno had instructed Glass Depot to not speak with me. The woman at Glass Depot specifically said she was told by NY Reno to not discuss any financial information but could confirm that “the glass has been ordered”. However, when I called last week, that same person at Glass Depot said the deposit was not made and glass had not been ordered. Meanwhile, for weeks, NY Reno was providing random updates about our glass saying they haven’t heard from the glass company, or that it’s just one more panel to come in. Those seem to be false as well as the “receipt” they emailed which was a text only document on Microsoft Word (not images). I’m sure NY Reno will reply to this and say they have gone above and beyond to make us happy. Or, try to put the blame on us and call us rude for following up directly with their vendor, but we have plenty of emails and an outrageous to show this. Plus, a bizarre phone call from Veronica where she berated me by saying that I picked the wrong person to mess with, calling me insane, etc. Update: After I left a review on Google, Veronica from NY Reno emailed stating that they will no longer be in contact or respond to any form of communication until there is a glass install date. She also continued the false line of allegations regarding harassment. Their response to this review, negative criticism, and a customer pushing for concrete updates speaks volumes."

"The job was done in a timely manner. They cleaned up after themselves they had all the equipment they needed to do the job with. They were on time and acted in a professional manner. I would highly recommend this crew for any type of retaining wall or hardscapes or Landscaping."