Get matched with top fountain pros in Biscoe, NC

"Our backyard had a large uphill slope, rendering most of it unusable. Additionally, there were drainage problems and a lack of privacy. All of these prevented us from enjoying our yard. Gardens of the Carolinas was the most responsive when we initiated initial inquiries, which continued throughout our project. John and his team were fantastic to work with for our backyard project. The team listened to our concerns and provided an extensive long-term vision for rectifying them and making them an area we’d enjoy moving forward. Based on our immediate needs, we decided to take a phased approach by adding a timber retention wall, a stone wall with lighting, and privacy trees. They also tapped into our existing drainage solution and made it more efficient. I view this as providing us with a canvas for future projects. We are very pleased with their work and will be a repeat customer for future phases of their initial plan. To summarize our experience with Gardens of the Carolinas: Patience: We made multiple edits to find a solution within budget. John and the team always understood and respected our concerns, ensuring we were comfortable with the decisions. Thoroughness: I was provided multiple options and pros/cons for every question. This reiterated their experience and gave me confidence that we were making a sound investment. Seamless: their team handled everything for us, including permitting, assistance with HOA, and more, in addition to the work completed. Professionalism: The crew performing the work respected concerns around noise and ensured a clean and tidy work environment. When the project was completed, they ensured the streets, sidewalks, and backyard were all in a great place, demonstrating their unwavering dedication to customer service."

"15 years consistent A1 service."

"In October of 2024 Shane came out to give me a quote for yard clean up. After several calls by me, I finally got a start date. Shane called me and said they could start a day early and I was fine with that but they showed up at 5:30pm. I was told they would start at noon. The next day (actual start date) they showed up at 7:30pm and were there for a half hour and left because getting dark. I was told they would be there the next day at 9am. At 10:30am I called Shane asking where the crew was. He actually argued with me telling me they were there. So apparently I was blind. They showed up after 11am and they finished while I was out. Only half the job was done. I emailed all photos of areas not done with pic of contract for those areas quoted. In no way did Shane reach out to see if everything was done. I had to hire another company to finish what they did not do. When I got the bill, I reached out to Shane and said we need to revisit this bill because not everything done. He offered a $150 discount (via Sara's email) which was laughable and said "if ok we will send a new invoice". I sent an email back saying $150 is not acceptable and got no response. No response for 5 months! I got an email 5 months later saying my bill was delinquent but they cut the bill in half. I never received new invoice that showed bill was cut in half till 5 months after my last contact with them. They are not trustworthy and play games. If I could give a zero, I would."

"Wonderful service! Professional and responsive."

"Have used other pond services in the past - Whitaker is by far the best. Very thorough maintenance and very responsive when problems arise. I would recommend these pros to anyone with a koi or goldfish pond."

"This company gets an A+. They were experts on the job. It was done Quickly, cleanly and in good time."

"I love these people! They are quick, reliable, and affordable, which is near impossible to find. Thank you guys for always being there :)"

"I was super impressed with my experience with Miguel and his team at MA Outdoor Services. It seems impossible in today's market to find consistently reliable people, especially in construction. Miguel exceeded my expectations. He has a very hard working team that were on site all day, 6 days a week, weather permitting. It's always good to find someone who is passionate about the work they do, and this became transparent early in the project. The work is also of high quality with much attention to detail. I'm also blown away by the responsiveness. I texted Miguel around Christmas weekend to ask about a change during his vacation. He called me within seconds to hash out the details. The old retaining wall was taken down and replaced very quickly. The new patio looks amazing and I am super happy with the custom fireplace. I've had several friends and neighbors ask for a reference after looking at the final product. I would highly recommend MA Outdoor Services and will use them for any other future work."