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Depending on the home, wastewater either goes into a septic tank and seeps back into the backyard or is sent via sewer system to a local sewage-treatment plant. Septic systems naturally separate different components of the waste so that it can naturally and safely disperse it. They are usually reserved for homes not served by a municipal sewage department (like rural homes). A treatment plant, on the other hand, speeds up that process through screening and purification.

Common drain issues include slow-running drains, whether in a sink or shower, clogged drains, a bad smell, and water backing up into a sink, shower, or bathtub. Causes range from hair, grease, roots, or toilet paper clogging the drainpipes to flooding outside the home, which prevents sewer lines from draining properly.

Common signs that a septic tank is full include plumbing issues, odors, and changes in your yard. You may notice wastewater or sewage backing up into your home's drains, or that sinks, tubs, and toilets are draining slowly. Gurgling or bubbling sounds from the pipes are also a key indicator. Outside, you might smell foul sewage odors around your house or the septic tank area. Look for pooling water, spongy soil, or a marshy environment around the drain field. Another tell-tale sign is a patch of grass over the septic system that is suddenly lusher and greener than the rest of your lawn. If you notice any of these signs, you should contact a septic professional for an inspection and pumping.

Roto-Rooter does not charge by the hour, so the quote you get after your in-person consultation should cover the whole project. This includes the time it takes a technician to get to your house and the time it takes to complete the job. For context, a plumber will charge anywhere from $45 to $200 per hour, but you may also pay a service fee or flat fee.