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Boiler Repair questions, answered by experts

It’s not customary to tip HVAC technicians, and most professionals won’t expect it. However, it’s a nice way of showing your appreciation for the work they do, especially if they come out in inclement weather or on a weekend or holiday to fix an emergency issue if your heat or AC goes out in extreme temperatures. A good tip would be between 10% to 20% of the total bill, depending on how above and beyond the tech goes for your repair and on the total cost of your HVAC repair or service. For something like a routine tune-up or scheduled maintenance, tips aren’t expected.

If your home uses more than one gas appliance, you'll continue to use gas, even outside of the heating season. Your water heater, gas stove and oven, and gas dryer will all use some gas, although typically much less than a furnace. Additionally, those appliances may also have a pilot light that is lit continually, using a small amount even when no one is at home.

Boilers provide even heating, energy efficiency, and a quiet operation compared to forced air systems.

Your house may be cold even if the heat is on because of bad insulation, gaps in doors, small holes pulling hot air from the home, or excess humidity. The heater itself might be malfunctioning. For this problem, you’d need to talk to an HVAC pro. If you have a gas heating system (most do) this should be considered an urgent job as natural gas could be leaking in your home.

The absence of heating or hot water, unusual noises like banging or gurgling, and visible water leakage are key signs. Abnormal boiler pressure, flame irregularities (for gas boilers), or pilot light issues may also signal trouble. Frequent cycling, soot or staining, and unusual odors, particularly gas-like smells, should not be ignored. Modern boilers often display error codes or lockout mode upon detecting issues. Uneven heating across radiators and rising energy bills without increased usage can further point to problems. Prompt attention to these signs is essential to prevent further damage and ensure safety.

The Black Eagle, MT homeowners’ guide to boiler repairs

From average costs to expert advice, get all the answers you need to get your job done.