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You should use cement for a chimney crown. The purpose of the chimney crown is to protect the mortar below from water damage and the effects of weather. For this reason, chimney crowns should only be made using cement. When repairing a crown, use caulks and sealants designed for cement repair rather than mortar repair.

You should generally drill into the mortar joints when installing shutters on brick. Mortar is softer, which makes drilling easier and puts less strain on your tools. It also lowers the risk of cracking a brick—something that’s a lot harder to fix. Mortar holds fasteners well enough for standard shutters, and if you ever need to patch the holes later, it’s a much simpler job than dealing with damaged brick. Just keep in mind that if your mortar joints are too thin or the hardware calls for brick anchoring, you'll need to check the manufacturer’s recommendations and adjust accordingly.

For most brick cleaning jobs, including fireplace bricks, use a masonry sponge and a gentle cleaner. A simple solution of equal parts water and vinegar, or a few drops of dish soap in a bowl of water, can effectively remove grime. For tougher stains, you can use a dedicated masonry or fireplace cleaner. It is crucial to wet the bricks thoroughly with water before applying any cleaning solution to prevent the brick from absorbing it, and to rinse the surface completely afterward. Harsher cleaners containing bleach or ammonia should only be used as a last resort, and they should never be mixed together.

Real stone is exactly what it sounds like: It’s real stone sourced from the earth without additives. It is durable and unique, but it’s difficult to work with because of its weight, challenge in sourcing, and high cost. Stone veneer mimics the look of real stone but is actually engineered with a mixture of Portland cement, natural minerals, and a colorant. While it’s more affordable and easier to work with, it’s less durable and may appear manufactured to the trained eye.