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"Beware of shipping issues with this company. Ordered an ice maker installation kit on 10/10/25. Shipping was due no later than 10/20 according to company and FedEx tracking. FedEx tracking showed the package at their facility for 8 days without moving beginning on 10/15. Called FedEx 3 times. Each time they said they cannot find package and I have to contact shipper. Shipper has to make a claim, they will not mark it as lost. Called Appliance Parts Pros twice. Each time they say FedEx has to mark package lost before they will do anything. They also state they have to wait 14 days from them before doing anything because of their contract with FedEx. I don't care about their contract, I want what was ordered and paid for. Just going in circles with them and FedEX. If they shipped after 14 days it would be 22 days from that point, 32 days from the date of order if they shipped it that day. There was a deadline for installing this part before tenants arrive. They did not care, would not m"

"The work was great and the clean up was also"

"Avoid Garcia Roofing at all costs!!! I booked them for new gutters for a 4-sided shotgun-style roof and it took 16 months to get it done. I feel like a total sucker for using them. Read my story and know that this is how you will be treated. When I booked the job, they took my 50% deposit and said it would be completed in 3-4 weeks. A month later after hearing nothing, I called in and they hadn't even ordered the materials. Another month passes and a bunch of very sketchy looking dudes show up to install the gutters. They spent the day shirtless, screaming profanities at each other, much to the delight of my elderly neighbors. At one point, one of them seemed to hurt himself pretty badly, from his screams. They had no safety equipment, why would they?? They left trash, nails, metal scrap, cigarette butts, and leaves from the old gutters all over my property. So they left without installing any downspouts. They eventually came back with no notice to install those. Calls about that were not returned. I found out days later that the leaf guard I paid for was NOT INSTALLED AT ALL. I guess they just thought I'd never notice! If you book them, be sure to have a drone or a way to get up and look at what they did. The next time it rained, water poured through big gaps in the gutters and, in many places, they were so far from the edge of the roof that water just ran off the roof onto the ground. What followed was a year of calling to get the gutters fixed and the leaf guards installed. I can't even say how many times someone said they were coming and then just didn't show or call. The leaf guards were finally installed but so badly that a guy had to come back a couple of times over about a 7 month period. He told me himself that he did it really poorly the first time. Garcia Roofing just thinks you probably won't go up and look. Drew, who handled my job, seemed basically annoyed that I wanted anything done. Texts were never answered at all and calls were ignored more than half the time. No show, no call was more common for appointments than anyone actually showing up. They promised me some measly amount of a discount, a couple hundred bucks, and guess what? When the bill finally came, it was for the full amount, of course. They would routinely ignore my calls to fix their pathetic work for months and months but when they send you the bill, you get a text, a phone call, and an email EVERY SINGLE DAY until you pay. They are the worst. If you hire them and you get Drew, cancel the job immediately. I hate this company so much, which I guess is obvious from this review. I can't even cover it all here. DO NOT HIRE THEM!"

"Very professional company, would definitely hire again!"

"It gives me great pleasure to provide a honest, thorough, and up to date review for everyone to see. A Local Factory Certified/Trained Roofing Contractor is Paramount and that’s exactly what we received from Strong Roofing. I contacted Strong Roofing and was immediately offered a meeting time at my convenience which was first thing the next morning. Mr. Jose “Sarge” Alonso showed up on time explaining the services, products offered, warranties, estimated time lines to be expected, product samples and colors, a step by step process to be expected, etc. Upon my request, I was immediately provided a written contract which was priced very comparable to other solicited companies. It was very obvious at that time that I was dealing with a experienced and knowledgeable representative from a reliable company with a long history of satisfied customers. All my questions and concerns were addressed in a knowledgeable and professional manner. I received several locations of roofing jobs that were done in the recent past for our review which was the only time this was offered to me during my search for roof installers. Strong Roofing is and was Amazing from initial contact to job completion. Mr. Burt, the owner, showed up at my home the morning the job started and introduced himself at which time he thanked me for selecting Strong Roofing and assured me that it will be done correctly the first time. This personal interest and dialogue “DOES NOT” happen very often in today’s business world. His visit ended with a firm handshake and his personal commitment to validate the companies workmanship and quality of Owens Corning products with a future written Guarantee/Warranty upon job completion. - A site Supervisor was on station the entire time the old roof was being removed until the new roof install was complete to include the verification of cleanup. - All employees were professional and displayed a “Can-do” attitude. - During the job, photos were taken each step of the process to validate contract compliance and quality of work. Overhead photos were provided to me at job completion which verified to me the quality and neatness of the job. - Our yard was cleaner when the job was finished than it was before the job actually was started. I was offered another magnetic sweep of our yard for possible nails at anytime, just need to call and they will arrive. - I was totally shocked when Jose offered a Follow-up site visit within a week or so or anytime in the future to do a physical overview and ensure that we are still 100% satisfied with the overall quality and workmanship of the new roof installation. This type of Quality Assurance is rare and certainly speaks highly of Strongs continued commitment to customer satisfaction and relationships with their valued customers in our region. - I didn’t have to up front funds in advance and there was no rush for final payment upon completion, this speaks highly of a solvent company that puts the customers needs and desires first, not the dollar. - I was surprised when I was told that courtesy site visits will occur after major storms and hurricanes pass to assist families in anyway to reduce further possible damages to property. I was told to contact the company at anytime in the future should something occur or we have any type of issue or questions at all. - Upon job completion I was personally provided copies of all related documents to include business cards, my contract, and in a packet the Owens Corning System Warranty including the Warranty Registration number. A overview of what is included and expected should the Warranted needs to be addressed in the future. - I can not say enough positive things about Strong Roofing. As a former Military Aviation Quality Inspector and Aviator, I know what Quality and workmanship entails to include the necessary attention to detail involvement that is necessary and is expected. Strong Roofing meets and exceeds expectations across the board. - The aforementioned statements I offered during my review were given to provide a “Holistic” overview from initial dialogue to job completion which I felt compelled to share. After all, a Quality Roof installation and proven products protects our investment and families. Why not do it right the first time with a Great Company with a long history of quality work and personal relationships who are and will remain local. - We highly recommend Strong Roofing who is a Preferred Contractor to anyone wanting a Honest, Reputable, Local, and Reasonably priced roof installer who place the Customers needs and desires first with a No-Pressure Approach. - GREAT JOB THAT EXCEEDED OUR EXPECTATIONS! A HUGE THANK YOU AND SHOUT OUT WHICH IS WARRANTED GOES TO MR. BURT, “SARGE ALONSO”, HIS FATHER, MR. ALONSO, AND THE ENTIRE STRONG ROOFING INSTALLERS AND TEAM. THANKS FOR A JOB WELL DONE GENTLEMEN!"

"Poor service. The technician broke the fire place bulb and still charged for cleaning fire place. Despite numerous attempts management has refused to replace light and rudely wants us to repay for problems caused by them."

"If the rotten *** fascia you have would have been in the forest shape. Maybe it would seal the correct way The 1st time!! (This was the response I received from Dewin Daniels when I told him my new patio covering was leaking.) So they don't tell you you have a problem that may cause problems later they just put the cover up and take the payment and run! They are also under the name AAA Aluminum!"