Get matched with top appliance salespeople in Saint Louis, MO

"This is the first online review I've ever written -- my experience with this company was that bad. Three aspects that deserve attention: 1) I placed an order and tried to cancel six minutes later. Turns out they don't accept cancellations. 2) I couldn't find a phone number, so I had to work the return/refund by email. The exchange was painful -- so unhelpful I felt like I was interacting with a bad chatbot. 3) I ended up eating shipping costs (expected) and got hit for a 50% restocking fee (unexpected) because I refused the package instead of paying to ship it back. Didn't matter that it went to the correct address, was clearly labeled, and had prior return authorization. So I ended up with a $21 refund on a $60 order, and a lesson learned about where not to buy appliance parts."

"This company is good about making service calls in a timely manner. However, I was very disappointed in the work. I believe they mis-diagnosed the problem with my refrigerator by not taking the proper time and thoroughness required to make an accurate diagnosis. So, I was charged $95 for the service call and $330 for the repair that did not fix the problem. I called them out again and they did waive the service charge since it was within 30 days. This time they diagnosed a different problem quoting me $960 to fix it. So, basically, I am out $430 for a fridge that still has a broken ice maker. No way am I going to pay another $960. Ridiculous."

"Terrible company. Possibly a scam. They attempted to sell me a part they didn't even have, and after waiting patiently for OVER A MONTH, I canceled my order. When calling them to confirm, they told me they never had the part to sell to me. What a joke!"

"This is the second time we’ve hired GA Chott during the past 15 years. We hired Darryll and Angie and team to build out a bathroom from scratch (no plumbing) in our upstairs attic space, and we couldn’t be happier with the results. The quality of the work is unsurpassed. We had an inspector ask us about who did the work so that he could contact them for a job in his own home. The quality and attention to detail were incredible. James is purely a rockstar – he works quietly (considering it included demo and the like), cleanly and respectfully. He kept us in the know along the way and really brought the details together. He was always available when we had questions and did quality work from top to bottom. Most of all, James really treated our home as though it was his own. The coordination of the project (which included several required inspections) was all handled by Angie and team. She is a great communicator, and that can’t be overlooked in a project of this scale. Again, she was always available for any questions we may have, and made it feel like we were their only clients. Darryll helped us navigate decisions and brought the full plan together. When we encountered a couple of small issues, he was quick to address and correct them, and assured that things were properly handled. This was a large, 8-week project. We did our homework and acquired several bids. GA Chott wasn’t the cheapest (or the most expensive), but they were clearly the best choice. We give our highest recommendation. You’ll be pleased with both the quality of the work and how it’s handled throughout the process."

"We couldn’t be more pleased with Slyman Bros team!! Excellent customer service, delivery, and installation! All staff were most professional and courteous. We highly recommend this company! Shout out to Colin, Brent, and Matt!"

"It went very well. They were able to schedule Jason the day after I discovered the leak. Jason called 10 minutes before he arrived as he said he would. He immediately analyzed the problem and determined he could repair the old toilet or I could get a net toilet for about $400 more. His price was exact, I just don't remember exactly what it was because I decided on the new one. This was about what others had quoted me for the toilet I wanted. Jason ordered the new toilet, and it was delivered in about an hour and a half. In the mean time Jason replaced the old turn off valve which didn't work,and then the toilet when it arrived. The job was completed as promised. Jason was a very contentious, thoughtful, and through worker. He even was thoughtful enough to turn my basement lights off when he was finished. I cannot go into the basement because of my knees."