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"Drew and his crew went above and beyond and were great to work with"

"A large cottonwood tree had fallen between our yard and the neighbors. Our neighbor had used this service before and they responded quickly to his inquiry. Several services that we had used previously failed to respond even over a week later. KC tree services did such a fine job with removing the cottonwood that we inquired about them also trimming three large walnuts in our backyard that we had been looking to have trimmed. Initially they were going to come back later in the week but instead they were able to extend their day and finish that up also the same day. They did a great job of trimming the tees by taking the the weight off certain areas and removing dead branches. They were interactive with us when trimming to ensure that they met our goals and cleaned up well afterwards. Since we have had much trimming and trees taken down over the years we knew they were price competitive and did good work. We highly recommend their services."

"It was excellent. They were very efficient and respectful."

"They did a wonderful job."

"Worst ever! Made a mess, poor quality and workmanship, unprofessional. No respect for the property, should not be in business, DO NOT HIRE!"

"This company was referred by a friend who had used them for flips in the past and had positive experiences. Perhaps it was due to Randy not being available during our job to run things, but we had an absolutely terrible experience. Long story short, I'd give the final work product a C, and that may be generous. Orlando regularly cut corners or ignored issues, which led to multiple redos. Project was way over schedule and extremely stressful. We were also treated terribly by Jackie, who accused of us lying and being too picky. Long version... We had a pretty straightforward kitchen update, new granite, backsplash, repoly on cabinets and a new wet bar/cabinet to replace a desk. Demo went well and took about a week, then we waited 3 weeks (with no working kitchen) for granite. We had to contact the granite sub directly to get any updates and schedule installation. The initial backsplash install (subway tile) was absolutely terrible and amateurish. No miter cuts on shluter and raw edges on all outside corners. On first redo, Orlando tried to cut corners to reduce tile replacement, so it still looked terrible. Third attempt, not great, but acceptable. Throughout entirety of backsplash installs, no supervisor came to our house to direct the work, so it was left to us to work with Orlando and try to problem solve to correct the problems. After waiting 8 weeks beyond the originally promised date for the cabinet, they installed it in the wrong place and it was not centered under the existing hanging cabinet. We did not notice this until the backsplash was installed and it became obvious. When talking to Orlando about it, he said he noticed it before installing the backsplash. So I guess he was just hoping we wouldn't notice? Another corner cut. To reduce rework, we agreed to moving the upper cabinet and redoing the top row of backsplash. Not ideal, but acceptable. Then came the repoly of the cabinets. After initial application, we noticed several drips and brush marks. Showed them to Orlando and he attempted to fix. Result was so much worse! Next day, I get a final invoice. No walk through as indicated in the contract. When I explained the new issues with the poly, Jackie accused of us making up the issues and just trying to skirt the last payment. No supervisor had been to our house to inspect the work and she's accusing us of lying! In the back and forth, she starts by stating neither me or my wife were there to inspect the work. When I point out that I was working from home all day, she says she was misinformed and then the story changes to I was standing over Orlando watching him work. Also not true as I was working in my basement office and Orlando left without telling me. So who is lying at this point? Then she simply demands final payment, completely ignoring our complaints. I demand that a supervisor finally come to our house to actually review the work, so Dustin finally does. Guess what, he confirms our complaints were valid and indicates the method Orlando was using to apply poly to the cabinets was wrong. So Orlando reworks them again. We're still not happy with the final product, but decided to pay the invoice and cut our losses, because it was obviously not going to get any better. One other note...every time payment came due, we'd get an invoice emailed to us late in the week with demand for immediate payment so they could make payroll. This company has been in business for 30+ years and they can't make payroll unless they get my $3k payment on Friday? This is either a lie or an indicator of a poorly managed and struggling company. Either answer is a big red flag! Now bring on the response to this review that will undoubtedly blame us and include a bunch of excuses. We got plenty of those throughout the nearly 4 months our project took to complete."

"IT WENT TERRIBLY! A few months later, "the rich chocolaty" color began to significantly fade, and eventually began to have white coloring throughout. After six months from installation of the mulch, I had called and spoke with Jim and then with Phil Dougan. I informed them both that the coloring had faded, and the mulch was significantly deteriorating. Despite reaching out to Mr. Dougan multiple times, sending him pictures of the mulch, and inviting him to come and look at the mulch on our property, I simply got the run around from him. I was told he would be out within a week, then it was another week, and still another, etc., etc. I seriously regret ever spending $2,140 for such a terrible product and poor customer service to match."