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Whether you tip before or after a carpet cleaning depends on when you’re available. If you’re home when they finish up, you can give them their tip after. However, if you need to leave before they’re done or if you won’t be home at all, you can prepare the tip beforehand and leave it for them in an envelope.

The cost to clean an area rug is typically between $2 and $6 per square foot, meaning an 8-by-10-foot rug will cost $160 to $480 to clean. However, the final price depends on several factors. The rug's material is a primary consideration, with costs per square foot varying: Synthetic ($1–$4), Cotton ($2–$8), Sisal ($4–$7), Silk ($4–$8), Sheepskin ($4–$8), and Wool ($5–$8). Specialty rugs, like oriental rugs, can cost more, averaging $5 to $9 per square foot. Other factors influencing the price include the rug's size and condition, the cleaning method (hand washing can increase the cost to $4 to $9 per square foot), whether the service is on-site or requires pick-up, and your geographic location. A large, heavily soiled rug could cost $650 or more to clean.

Yes, some carpet stains can be permanent. Stains that have been sitting for a long time (weeks, months, or years) are much harder to remove because they have had time to dry and set. Other types that may be permanent include oil-based stains and dye stains. While some cleaners can help, they can also risk dyeing or permanently changing the carpet's color. If you have an old stain and are unsure of the cause, it's best to call a carpet cleaning professional. If DIY methods and professional cleaning fail, you may need to replace that section of carpet or learn to live with the stain.

Steam cleaning a couch should get rid of most smells, but there are some more potent smells that require a bit more work than steam cleaning. For instance, steam cleaning won’t likely get the smell of pee out of a couch. To remove urine odor from a couch, you’ll most likely need to use an enzymatic cleaner, which targets the smell and stain.