Get matched with top carpet cleaners in Noel, MO

"My mattress looked and smelled new. Watching the steam tackle toilet yuck that we couldn’t see without the black light was impressive and satisfying. Very satisfied!"

"I had a leak upstairs that went through to downstairs. I called and asked for an estimate at about 3:30 pm. About an hour later, 3 guys show up and start working instead of providing an estimate. They removed carpet from a small room, 1 1/2 sheets of Sheetrock from the floor and water from a stained concrete floor. I asked several times what the cost was going to be and they told me they could not possibly tell me until they got further into the job. I've been in construction 30 years and that is BS. They are local so I assumed I could trust them. However, when I finally forced the issue I was told it would cost $2000-$3000 just for their fans. I told them I was no longer interested in their services and asked the total of my bill to date. Since I could have personally removed the carpet and shop vac the water off the concrete floors below (no carpet) in about 3-4 hours, I assumed it would only cost $3-$400 on the upper end. I was floored to find out it was going to be $863.34. Turns out they charged $210 for an "Emergency service call" that I did not need nor ask for and, without notifying me, stayed after hours so they could charge another $102.13. They charged another $80.26 for something called clean concrete. I have stained concrete which did not need to be cleaned. Furthermore, my floors were filthy after they left. I have also been informed that my insurance company will likely not cover their inflated charges. In thirty years working construction, I have rarely been this disappointing with a company. In fact this is the first review I have ever written for any company."

"OK - not really what I was expecting. That is my issue, I guess."

"I discovered petpee.com when I was searching online for ways to remove the urine odor from our 10’ x 14’ Karastan wool oriental rug. I had planned to clean the rug myself, but I was intrigued by the videos I saw on YouTube of petpee.com’s owner, Meir Martin, demonstrating how he cleans rugs like mine. I searched for petpee.com reviews and was blown away by the number of glowing reviews that had been written by satisfied customers. I knew then and there that I wanted to turn my rug over rug to Mr. Martin to finally get rid of the urine odor that had been building up for over 10 years. I called him and got a quote of $1079, which included shipping both ways, cleaning the rug, and a guarantee that I would not be able to detect any urine odor when my rug was returned to me. After getting over the sticker shock, my husband gave me the green light to send the rug to petpeepee.com. I think he was more interested in getting rid of my constant complaints about the urine odor than the actual odor itself! Mr. Martin walked us through how to pack up our rug for shipping via UPS, having us send him pictures to make sure we had prepared it properly. Even though we followed his instructions, I received an email from UPS 5 days later that my rug had been lost. I was regretting my decision to send my rug off for cleaning, UNTIL Mr. Martin worked his magic! I’m only the second customer in all the years petpeepee.com has been in business to have her oriental rug go missing, but that was to my benefit, because Mr. Meir knew exactly who to call (in Utah, of all places!) to track down my rug. Mr. Martin called his contact at UPS every day to check on whether my rug had been found and kept me posted each day for a week. On the seventh day after UPS reported my rug had been lost, Mr. Martin called me with the happy news that my rug had been found!!! Apparently some of the tape I had used to secure the label to the package was not completely flat and caused the label and bag to tear. Mr. Martin received my rug via Next Day Air from UPS on August 23 and began the cleaning process the next day. I loved receiving videos and pictures of the rug being cleaned and getting updates from Mr. Martin throughout the process. (You can see my rug being cleaned on YouTube by searching “Removing urine odor from a supersize Karastan rug.”). We received the rug back on September 2, and it smelled as fresh as it did the day we bought it! It looked so clean and new – worth every penny we paid to have petpeepee.com clean it. I really need more than five stars for my recommendation of petpeepee.com and Meir Martin. He is a true professional and the best communicator of any service provider I’ve ever encountered. I will be sending him more rugs soon! When I do, I will be VERY careful about packaging them, including using a HEAVY DUTY bag and taping multiple labels on the inside and outside of the package and making sure EVERYTHING on the outside is smooth and flat. If you want your rug to be free of urine odor, send it to petpeepee.com with every confidence that it will come back as good and fresh as new!"