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While a biohazard cleanup sounds like a scary process, knowing what to expect can help ease your concerns and set you up for success. It’s good to note that more than one professional might be needed depending on your situation, but that will be determined during the assessment. What you can expect during a home biohazard cleanup is the following:

• Assessment: The first step in this process is for a biohazard cleanup professional to assess the damage. They create a report that includes the biohazard safety level, the needed damage cleanup, and the time it should take to complete the project. 

• Setup: The cleanup professional prepares the site to prevent cross-contamination and reduce toxicity risk. This process can include tarping and creating decontamination zones. 

• Removal of surface contamination: Any contaminated materials are removed from the area, starting with large materials followed by small ones. The professional can assess any floor-related damage once everything is removed from the site. 

• Salvaging items: The biohazard cleanup professionals assess which items can be saved and which are contaminated beyond the point of saving. Those deemed unsafe will be disposed of immediately. 

• Waste disposal: The next step is carefully disposing of the hazardous waste. Your professional will place the contaminated items in specific containers to keep the contamination from spreading.   

• Disinfection: The house will be disinfected and odor-neutralized. Even more minor details, like light switches and bulbs, will be disinfected so that they do not recontaminate the area in the future. 

• Restoration: Once the decontamination is complete, the last step is to restore the home. This includes repairing the damage to flooring, walls, or even the home's foundation.  

You should consider doing a few things on your own that fall under the category of “good house cleaner etiquette” to prepare for your house cleaner. These include tidying counters, floors, and other surfaces, taking care of the dishes, moving laundry to the laundry room or a dedicated laundry basket, and putting away personal and private items. Think of your house cleaner as someone who brings your home from relatively tidy to organized and clean, and you should have no issues.

If left untreated, the smell of pet urine may not go away on its own. This is because urine is a surfactant that can penetrate fabric and upholstery, even some porous concrete. Plus, urine attracts bacteria, which can worsen the smell. When dealing with urine on your couch, treat it immediately or pay for the cost of a house cleaner. Most pros charge between $30 and $50 per hour.

Make sure you're calling in the right expert to help repair and/or clean your crawl space. A serious issue may require multiple experts that include a local mold remediation pro, an HVAC pro, a foundation pro, and a plumber. You should also consider using a nearby junk removal service to avoid handling debris that could be covered in mold, fungi, rot, or asbestos.