"Fast response to request for quote. Thorough explanation of repair needed & cost of the job. Prompt & efficient repair of gutters & replacement of gutter guards."

"Fast, courteous. professional and did a very good job at clean-up. I would hire them again."

"Siding Repair Systems does an excellent job in everything they do. If something was seen that was a problem they brought it to our attention so it could be rectified by the next day. With our house that was a daily occurrence. With everything that was done the house is able to keep the heat or cold regulated. When you touch the wall you feel a neutral temperature, the cold or heat does not seep through the walls like it used to.The house is also more sound proof to outside noises i.e wind, rain, barking dogs, people working in the yard (mowing their lawn) early in the morning. Overall the house maintains its temperature making it a comfortable living environment.We love the Pella windows that were installed and plan to replace all windows in our house eventually. The design of the windows make maintenance of the windows very easy and safe."

"This repair went well. I am very satisfied with  Southern Grace Exteriors. The worker was a consummate professional. This was a two-day repair. On the first day, he gave me a call prior to the appointed time to remind me that he was on his way. He showed not long before the appointed time, gathered details about my concern, and went right to work. After examining the problem area, he provided me with the details about what was causing the leak. He show me pictures of the damage up close and informed me what it was I was seeing. Any questions I had were answered in a polite and professional manner. He rescheduled for another day to make the repairs. Again, he showed slightly before the appointment time and took care of business. He was actually done making the repairs much more quickly than I anticipated. He took up close pictures of the finished product and shared them with me. Though he could have milked me for additional payment, he did not. I would highly recommend  Southern Grace Exteriors to anyone needing home roof work.
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"The team was very understanding and although I called with an emergency need and it was a horrible Sunday they gave me a discount off of the emergency fee. My basement has been 100% dry since they repaired some hangers. I have signed up for their Platinum Package to clean out the gutters and repair minor issues twice a year to ensure my basement never floods again."

"They got the job done very fast and at a reasonable price. They were friendly and conscientous and kept me informed. Quality of the work seems to be good. They did forget to take a small section of the old gutter with them. Overall I would rate them as good and would recomend Mid-Mo seamless gutters"

"Joe did a great job on the house, pool pavers, chimney, gutters, fence and screens. Highly recommend him."

"There work was done perfectly and they show up when they said they would. Cleaned up after themselves. I would highly recommend them."

"We were looking to replace an old, uneven patio made from railroad ties and red paver bricks.   We have been so happy with their service and the final product.  Dennis was so kind to create an estimate for us before hand.  He even came out on a Sunday to help refine our plans and estimates.  The crew was always friendly and professional.  They even tolerated our 3 dogs coming over to say "hi" everytime they were outside.  Our only complaint is that mother nature never seemed to cooperate and just wanted to rain (obviously they had little control over the weather).  There were a couple times the crew even worked through the rain and came out on the weekends to finish our project.  We have a lovely deck and porch that we are proud of and have already had a few parties to show it off.  Everyone has commented on how it has transformed our backyard and shows off the pool much better.  We already have a few project ideas that we hope to have the guys back for!"

"On one hand, Artown was very good about securing a payment from the insurance company--the insurance company denied our hail damage claim initially, but Artown went to bat for us (we clearly had hail damage) and got us a new roof. They did a good job communicating with the insurance company for us. For that, I am grateful.
From there, things went more sour. The installation of the roof went OK. We have an old house with some tight corners near dormers, and they didn't really catch the seams flush so there is a bit of warping on the shingles (minor issue). The work crew only had one person that spoke (choppy) English, which made communication difficult when a small issue arose during roofing, but everyone was professional and worked hard.
When I contacted Artown about a few small gaps in the roof near tight spots, it took forever to get someone out to check it, and when he came, I was not impressed with his professionalism (though he was very friendly). He said the issues were due to construction of our old house, which is possible, but I was not totally sure it was true. Our home inspection from the previous year mentioned no such thing. I got the sense there were issues of communication in the company, which were strengthened by the questionable way the needed repairs were discussed. After promising to come by early the next day and do the repairs for cash (off the company books?), he never showed.
I'm going to call the company today and report the strange behavior of the warranty/inspection person. Overall though, I feel I've had enough experience with Artown to recommend you go with someone else.


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