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Yes, you should plan on being home when a window cleaner is cleaning your windows. The professional will clean both sides of the glass and will likely disassemble parts of your windows from the inside to clean and inspect the inner components, including the balances and weatherstripping. Much of this work requires interior access to your home, which means someone will need to be home to provide access to the window cleaner.

Professional window cleaners typically use either a white vinegar solution or a commercial hard water stain remover to clean hard water stains on windows. A common vinegar solution for this purpose consists of one cup of white vinegar mixed with a gallon of distilled or bottled water. The pro will spray the mixture and lightly scrub the window with a scrubby pad before cleaning with a standard cleaning solution. Alternatively, they may use a commercially available hard water stain remover and a scrubby pad, followed by a complete cleaning.

Time varies by number and size of windows but usually 2-4 hours.

Luckily, glass block windows need minimal maintenance. Other than regular cleaning, the only maintenance involved in having a glass block window is inspecting for cracks every year and applying sealer to the mortar joints if the blocks are set in masonry mortar. Glass block windows hold up well against wind and moisture better than traditional windows and are not prone to rot.