Get matched with top ceramic tile pros in Hanley Hills, MO

"Very professional,New ceramic tile for kitchen and bath,new counter top(kitchen) i couldnt be more pleased"

"I called the company and they responded quickly and efficiently. The carpet was laid beautifully."

"They did an excellent job in a timely manner. I had a large corner tub taken out and needed new floor tile in order to set a claw foot tub. It looks great. There were some issues that arose as in any project. We were able discuss and were able to come up with workable solutions. Definitely will hire again for future projects."

"This was one of the easiest experiences. Eric and Kristen arrived on time and were very friendly and respectful. They came in and got the job done without hesitation or problems. My shower looks amazing and I will be sharing their information to all my friends. They saved me thousands of dollars and loads of time. Thanks guys."

"They were on time. Did a wonderful job. My pool was in really rough shape in the house that I bought they were able to fix everything from plumbing to concrete repair and painting. Would definitely hire again."

"Jacob and Cody have been amazing to work with. We originally hired them to repair our stairs and have since contracted with them to install our kitchen tile floor, install electric in our kitchen island and to repair some of our drywall. Their team is very professional, their estimates are accurate and they do quality work. We plan to hire them again when we remodel our bathrooms."

"Professional and cost conscious. Very efficient and kept in touch about timeline. Great with communication when doing bid and during project. Highly recommend."

"Okay, so earlier this week I was angry with you empire for a couple reasons. But as I'll explain below, you've really come a long way to rectify and impress me with your customer service. Here's what happened. A few weeks ago I purchased Cool Breeze carpet for my whole house to go over the tiles that are currently in place in every room and Northbrook Terrace vinyl plank flooring to go over tiles in kitchen, dining room, and butlers pantry. Install date 7/19 arrives and the install team lead by Juan arrives (very nice, professional and knowledgeable) they do the walk through and inform us that the carpet can't be laid over tiles, it's the wrong type. You can imagine our frustration, our salesman completely screwed up. $11,000 is a big screw up. Juan was trying hard to make it right, but he couldn't, he wanted to at least put down the vinyl but alas he didn't have the right transition moulding to do that without carpeting. But dude was really trying! So, by this point I'm totally ticked, salesmen are supposed to know their products! Needless to say at this point my house is in complete disarray as I'm ready for flooring, I'm upset and now don't know what my options are. So I get a hold of the salesman who is going to come back out to my house Monday evening and show me products that will work over my tile floors and try to save the sale. He shows up and is of course apologetic, he's a nice person so I try to make the best of the situation and let him show me the products; we find one that is suitable sign the paperwork and find out that now I'm looking at weeks before I can get an install which has just got me beyond depressed because now I have to live with my house essentially torn apart and in chaos because what's the point in unpacking everything that I've put away in order to prepare it for install and do twice the work? So before he leaves he gives me the customer service managers phone number for the area John Merrell, so I call him the next day which was Tuesday the 20th and leave him a voicemail he calls me back within the hour and immediately starts to try to make everything right. Boy howdy did he, this man went above and beyond to make it right! Suffice to say my new flooring guaranteed to work in my house is getting installed tomorrow. Talk about customer service! I am very impressed on how empire took a negative and turned it into a positive. They saved me money to boot! So, that being said I'm impressed. The reason I initially picked empire was because the products are made in America and are mostly all recycled or have a lot of recycled product in them, but the reason I chose to stay with empire after the debacle of the wrong product was their outstanding customer service."

"The owner came out to my house so he could prepare an estimate. He was personable, asked questions and seemed to understand our concerns. He provided an overview of what would be done and some contingencies that they would plan for. But then, I never got the promised bid/estimate. I've called three times asking for it. I've given up now."

"Very responsive and got my job in quickly. I had a few projects and they did them all in great time and excellent service."