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"He was able to quickly diagnose that the water leak from the water heater was a result of a ruptured tank, resulting in the need to replace the entire water heater."
"Carter installed a water softener at our old house about four years ago. The softener has worked great and has been trouble-free - just throw a couple of bags of salt in the tank every month. We recently moved and called Carter to move the softener to our new house. Jeff is punctual, courteous, prepared, and professional. High quality unit and installation at a reasonable price. Great company."
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You should not use a water conditioner with a water softener because a water conditioner changes the chemistry of the water and causes the ion exchange in a softener to be ineffective. Choose a water softener if you have hard water or well water, and use a water conditioner if you need to remove certain contaminants.
No, hard water isn’t dangerous. The added calcium in hard water can contribute to good bone health. However, it can also cause dry skin and hair. If you have dry skin or hair, consider using a water-softening system to help minimize the minerals in your water. Plus, these systems can also add some sodium to your diet.
No. You should never directly drain a water softener into a sewer cleanout. This practice is illegal in many areas because it could allow raw sewage to get into your drinking water and make you seriously ill. Many places have codes requiring a specific seal, pipe, and a large air gap between a water softener and a sewage cleanout. Check out Florida's Plumbing Building Code as an example of what these restrictions might look like.
It’s not a good idea to oversize your water softener. Doing so will mean the tank doesn’t get full, which can lead to channeling. This leads to a large portion of the resin beads not being utilized and the beads at the bottom of the tank being overused. Over time, this will reduce the efficiency of your system, not to mention that the upfront cost of an oversized softener is unnecessarily high. If you have a timed regeneration cycle rather than a demand-based one, you’ll also spend far more on replacing salt than you need to.
If your water softener repair is fairly straightforward, like a simple filter replacement, then you can probably do it yourself with little risk. However, anything beyond a simple fix should be addressed by someone with extensive plumbing expertise to avoid costly water softener problems, like leaks.
That said, even simple problems can be complicated to diagnose, particularly if your water softener is attached to a whole-house treatment system. So, unless you feel absolutely certain that the problem is an easy fix that you can take on yourself, it's probably best to hire a plumber to diagnose and fix the problem.
The Glasgow Village, MO homeowners’ guide to water softener services
From average costs to expert advice, get all the answers you need to get your job done.
Water softener repair costs can add up, but they’re almost always worthwhile. Use this guide to see what your project is going to cost before you get started.
There are four common softener alternatives available on the market today. We compare and contrast each one to help you find your best-fit solution in this blog.
Who repairs water softeners? You should be able to hire water softener repair and installation companies or plumbers to fix issues with these appliances.
Water softeners last up to 25 years, but maintenance, usage, and other factors can affect the life span. Learn more about how long water softeners last.
