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To maintain your mattress and keep it fresh, you should aim for a deep clean at least twice a year. However, if you have allergies, pets, or sweat heavily at night, you may want to clean it more frequently, such as every three to four months. In between deep cleanings, it's a good practice to vacuum the mattress surface regularly and spot-clean any stains as they occur. Using a mattress protector can significantly help by minimizing the buildup of allergens, dust mites, and bodily fluids, which can make your cleaning routine more effective. Remember to launder the protector regularly, as some dirt and sweat can still get through to the mattress.

To neutralize mildew smell, you can use natural deodorizers like baking soda or activated charcoal. Baking soda absorbs odors; sprinkle it liberally on the affected area, let it sit for a few hours, then vacuum it up. Activated charcoal, available in pouches, works similarly. Vinegar, with its natural acidic properties, can also neutralize odors. Mix equal parts water and vinegar, spray the affected area lightly, then blot it with a dry cloth. Enzymatic cleaners are effective too, breaking down odor-causing compounds.

You can use the baking soda and vinegar mixture as described above, or you can use an oven cleaner you find at a hardware or big-box store. Just follow the label’s cleaning instructions and keep cleaners away from coils and other heating elements.

Before hiring a cleaning service for your home, it's wise to ask several questions. Find out what services they offer, whether they work alone or with a company, and if they can provide references. It's also important to ask if they conduct background checks on employees. Inquire about their scheduling, availability, and when they can provide an estimate. Confirm if they have insurance, offer a guarantee, and bring their own cleaning supplies and equipment. You should also clarify if you need to be home during the cleaning, what arrangements are necessary for pets, and if there is a written contract. Finally, ask how they set their rates and if they are available for emergencies and what those charges would be.