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"Great job!"

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"This was to be a 6 - 8 week project. We started on September 15th. We expected it to be done mid to late November. It is not complete as of January 18th. We have sheet rock dust everywhere, on all walls, floors cabinets, etc. We have walls that need to be repainted, trim to be done, carpet to lay, plumbing to complete, some cabinet work to finish and Custom Bi-fold doors to make for the oversized framing of the openings, and closet shelves to install. I am leaving things off the list I am sure but you get the picture. Our main contact, Lance, has not contacted us in 3 weeks. Our project sits. My thinking is that he is walking away from it as his last communication with us was to have a worker pick up a check from us in December for our carpet and flooring overage. He didn’t buy carpet is our guess as we have not gotten a install date, we were promised a schedule on December 27th. The team that was used for framing did not have enough experience. Almost all walls are not square or plumb. All Door openings were framed too tall and wide, including the Bi-fold Closet Doors. This team was also used to sheetrock. When I pointed out to Lance the many issues with their work he shrugged it off as not being too bad. Too few screws in the field and too many in other places. All outlet, light switch and register vents were cut larger than the cover plates. Requiring after the fact repair work. A pro sheetrocker would have flipped his lid. The taping and mudding was done by this team as well. They used way too much mud, ineffective use of tape and mud made for much much more sanding. They didn’t bother isolating the basement so we had weeks and weeks of sheetrock dust on our main and 2nd floor and that is with the furnace OFF whenever the team was here. The ceiling is passable save for a few areas that have noticeable valleys that are 4 plus feet long. Not all of the sanding is done yet but the walls are painted and have been patched in numerous locations and repainted, so the paint do not match up now. I can go on of course and I am not trying to bash. I am being honest about our experience. We have no idea when the end is and we feel that they have abandoned us for greener pastures. That’s what the lack of communication leads us to believe at least."

"The owner of Above All Tile and one, John Shar, did three projects for me in my 1930s era home: replaced the original tile in my main entryway; regrouted the tile in a bathroom; and tiled my fireplace. The entryway project was pretty straightforward except that the subfloor had a hump in it and the door jamb was not parallel to the floor. These unexpected issues were addressed at no additional cost and the floor turned out great. The bathroom regrouting required removal and replacement of what was probably the original grout. Some of the grout lines were so thin that it was really challenging to remove it. John worked from about 9:30 in the morning until about 8 at night to get the first phase of the project done. I had selected a grout color; however, John suggested that I reconsider at use a greyer shade of white in order to better match some existing grout. He took his suggestion and as a result, you cannot tell the newly grouted area from the original. The fireplace was a much more complicated project. The hearth was replaced, and this required that the old oak that “framed” the hearth over the oak floor be replaced with a thicker, tapered frame that John had to construct. It looks great. The fireplace surround had been brick. This was tiled over using a hand-made porcelain tile. However, it was extremely complicated to lay out because I wanted the all the tiles to have a vertical orientation and I did not want to have any of then cut. Among other things, this required that John frame in the outer perimeter of the surround with wood and the inner perimeter with plain black tile. The results are gorgeous! John showed himself to be a craftsman with great problem-solving abilities, artistic sensibilities, and a tremendous can-do attitude. His prices were very fair. I recommend Above All without hesitation."