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Leaks, poor drainage, failure to start, water not heating, and excessive noise frequently require service.

When deciding whether to repair or replace your dishwasher, consider its age, the repair cost, and its warranty status. It is often worth repairing a dishwasher if it is only a few years old, the problem is minor, or the appliance is still under warranty. A common guideline is the 50% rule: if the repair cost is less than 50% of the price of a new unit, a repair is generally recommended. However, if the dishwasher is more than 10 years old or requires frequent repairs, replacement is likely the more cost-effective choice to avoid future issues. For context, a new dishwasher costs between $1,000 and $1,500 on average, while typical repairs cost several hundred dollars. Simple fixes like a damaged gasket or clogged filter can be inexpensive, but major repairs like a new pump or motor can be costly.

Yes, a dishwasher needs an air gap to prevent backflow. Additionally, in many locations, air gaps or another measure to prevent backflow are required for building code compliance. There are alternatives to an air gap, like a Studor vent or a loop and trap design, but an air gap is the simplest and most popular solution.  

To create a siphon break and remove any chance of dirty sink water or water that backs up into the sink from getting into your dishwasher, your dishwasher drain hose needs to have a high loop or an air gap device as part of its installation. All building codes require at least a high loop. In many places, it’s necessary to install an air gap device to meet the code.