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"Justin and his crew have been amazing to work with every step of the way. 0ur roof was damaged in a storm last summer and we put it off until this year to have it looked at. Justin was extremely responsive and timely in coming to look at it, met with the insurance agent on extremely short notice, and was highly knowledgeable in helping us to understand the insurance process. He and his project manager, Darrin, were always available to answer questions and help us with samples and decisions. While they helped us understand every step, we never felt pushed or talked down to. The communication both ways was always very quick and polite. The entire team that worked on our property was obviously very skilled and took pride in their work. They took extra steps and time to make sure that gardens and landscaping surrounding the house was carefully protected during the tear-off process. That being said, they did work very quickly! At the end of each day, they carefully cleaned up the work area. Based on our many interactions with JJ Home Services, we booked him for several other projects around the house (siding, bathroom remodel, door and window install). He has assembled a great team, and we really appreciate the working relationships we've seen that have been established with all of them."

"Upon the completion of the project, I eagerly gave Tom and ACT Landscaping a very good review. I was happy overall with the finished project and Tom?s communication skills. Unfortunately, I am going to have to revise my review due to his lack of communication AFTER the project was completed and my review was already submitted.

During the project, Tom was always reachable and he responded timely to my concerns whether it was through text, email or phone. After the project was completed, it became almost impossible to get him to respond and take action to solve an unexpected erosion issue. The warranty clearly states that they will repair any patio as a result of normal wear and tear for a period of one year.

After only four months, one corner of the patio eroded to expose the edging and stakes. The first time, Tom sent someone out to add dirt to the area. A few days later after a rainstorm, the area eroded again. I emailed Tom and asked for a more permanent solution to the erosion issue, and he replied that he was going to take care of it. I waited a good three weeks and there was no response. I emailed him again, and he said he was busy with another project and would come out the following week.

I waited another two weeks and then called him directly. There was no response so I left a voice message. I waited for him to call me back, but he didn?t. A couple days later, I left another voice message. Now, it?s been two months, and he hasn?t called, emailed or texted me. There is now snow on the ground. At this point, I don?t know if it is worth it to pursue this any further. It is a waste of my time and resources to try to get a response from this company. This project cost me thousands of dollars. Clearly, they are only responsive when they need the rest of the payment. Once the job is done, they feel they have no more reason to address concerns. After this experience, I will definitely not recommend ACT Landscaping to anyone.
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"It went very well. The gentleman was kind, knowledgeable and very positive about the job."

At Earthscape, our uncompromising dedication to quality craftsmanship ensures that every project is approached individually, creating a personal masterpiece that meets the needs and expectations of our clients, from design to completion. We specialize in landscape and architectual stone masonry (interior & exterior). Examples of our work include: Fireplaces(indoor & outdoor), walls, flooring, facing, patios, and pool decks. We also make custom birch and stone furniture and furnishings. Let our team go to work and add the beauty and strength of natural stone to your home and landscape, creating your perfect little corner of the world.\n \n