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"The service tech was efficient and friendly. Called before he came and explained what he had completed ."

"Whenever you have a need for an HVAC company, 5 star is the company to call. They are professional, courteous, and knowledgeable of their work and the equipment in question. When I had a new furnace and central air system installed they advised me on what was best for my home the size of the space being heated and or cooled. Not what they could sell me that was larger than I needed. This company is reputable and honest. Call them the next time you need any and all HVAC service. You won't be disappointed."

"Communication with this company is like pulling teeth. Our installation team was friendly and had exceptional HVAC knowledge. However, i do not feel like we got quality work for the price tag. After our initial installation, the furnace was left functional but incomplete with no follow up appointment arranged. I had to call multiple times a day( as well as my wife) to get a follow up appointment and get the work finished...ish. When i did FINALLY get a hold of someone via email or telephone, there was always some sort of excuse. After 3 times out to our home, the furnace is in and the issues are fixed...for the most part(not including the hole in my linoleum and a soaked garage). Do yourself a favor and find somebody else."

"They go out of their way to make sure the customer is happy."

"My door was repaired and is fully operational."

"It's very good."

"Great! The technician helped us to locate the issue and explained how to fix it ourselves. This was my 3rd time using NeliHome. They are my first go to for diagnosing an appliance issue."

"The whole process of quoting, sales presentation, finance arrangement, installation was simple, timely, professional, complete and painless. The price was very competitive, the installation was smooth and prompt, and the end product is thing of beauty. This review is from a homeowner who has had a couple of terrible furnace experiences in the past decade."

"They did repair the furnace and the chimney lining (which they'd put in about 8 years prior when they were known as Bob's Sheet Meta)l. I paid them $1065 for the repair and was grateful they could fix the problem. One week after they performed the work, my ceiling and chimney began leaking. I hired a construction company to find/repair the leak and the guy let me know that he found pieces of sheet metal on my roof and wondered why. I explained about the furnace job the week before. He also found that there was no seal between the flue and heating cap on the chimney top. He called Byron's and spoke with someone who authorized him to finish their work. I had to pay the construction company $750 to repair the damage caused by Byron's. I gave Byron ample opportunity to do the right thing (reimburse me the $750) and even offered to accept a credit instead. Byron refused to accept any accountability and instead was mad at the construction company for "throwing him under the bus". There are many good repair folks in and around Houghton, MI but sadly I've learned this is is not one of the reputable companies."