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"we got along good and he was responsive "

"Accu Level overpromised and underperformed. We reached out to have a simple job performed as part of selling our house. From the start, we were told the work could be performed prior to closing. Due to timing and this promise, we did not get any other bids. Upon receiving the contract, we paid the deposit within one hour. From this point on, there was no communication from the business that was not initiated by us. We texted our rep and called the office every day from this point on to see when the work would be scheduled. There was no proactive communication whatsoever. Finally, one day before closing, our real estate agent demand a date to be scheduled and it was scheduled two weeks after closing. Thankfully, we had a flexible buyer who was willing to close without the work being done. On the day the work was supposed to be scheduled, with no notice, it was postponed for another week and the buyer had to find a time to reschedule. This had to be communicated to me by my realtor and not the business. After the work was done, I reached out to our rep to explain how disappointed we were with the customer service. This was verbatim his response: "Please understand this is not our normal scenario and there were people let go/had responsibilities changed because of it." I asked to speak to his manager. Upon speaking with the manager, he said they weren't willing to do anything to make amends for the lack of customer service even with his rep openly admitting that they did not meet their promises. The manager quoted back terms of the contract to me that they are allowed to reschedule and I explained that this was not a contractual dispute, but a complaint about customer service when an employee openly admitted fault and he was not willing to take accountability for his employee. I asked to speak to his manager. This conversation happened two weeks ago and I'm still waiting for that call. Don't use this business if you want any level of customer service."

"We recently moved to a 95 yr old home. We were told we had a dry basement when in fact we did not. We looked in to basement waterproofing with a couple different companies but the scope of the work and the cost didn’t feel like the right solution. We had Don come out and he was very knowledgeable, professional and very courteous. He recommended some things that the other companies did not. He actually talked us out of mor expensive fixes. He said he believes in starting with the least intrusive, least expensive options first. His solutions worked for us. We would 10/10 recommend Don and his crew at Foundation Doctors LLC."

"Very professional job. Their employee's were top notch. Called with arrival time and took the time to explain everything that they were going to do. When done they took the time to have us come out and inspect the work, and make sure we were happy. Will use this company from now on."

"I accepted a quote from 3D in July 2022. After they received my 50% deposit for adding to my driveway the company never completed the work and never returned a call, and there were many calls. I texted the man who quoted me and he stated that he was "working on my refund". I asked him when and he said he didn't know. The next 2 texts he has not responded to. Fast forward to 2023, no refund and no return call or text. I have reported them to the Indiana Attorney General as well as the BBB. They are a horrible business at best, scammers at worst, either way stay away if you don't want to have your 50% deposit stolen."

"My floor looks amazing. I called for an estimate and Micah came out right away. I had a quote the next day. The work was completed very timely and looks amazing. I can’t say enough good things about Micah and how he runs his company. I would use him again and highly recommend this company."

"They were absolutely wonderful. Will sure recommend them"