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Yes, professional installation services often include the removal and disposal of old flooring, which can include materials like carpet. This process may also involve preparing the subfloor for the new installation. It is recommended to confirm the full scope of the service with your provider.

In most cases, you do not need to put padding or underlayment under carpet tiles. Unlike traditional carpet, which requires a separate pad, carpet tiles are designed to be installed directly onto a firm subfloor like plywood, concrete, or tile. Many carpet tiles come with a built-in underlay and attach with peel-and-stick adhesive, double-sided carpet tape, or glue. For a more comfortable, cushioned feel, especially in residential settings, you can opt for padded carpet tiles that have a thicker underlay attached. While it's generally not recommended to install a separate pad, a compact underlayment might be used in some situations, though this typically requires professional installation. An acoustic underlay may also be considered in commercial spaces or multi-level homes where noise reduction is a priority.

You can expect your carpet protection to last about six months to two years. It will last longer in low-traffic areas (compared to busy areas, where your carpet experiences more wear and tear). Once the protector wears off, you’ll need to call your carpet contractor to reapply the stain protection treatment and revive your carpet. 

No, it works best under synthetic carpets in high-traffic or moisture-prone areas. Avoid using moisture barrier padding under natural fiber carpets like wool, which need air circulation. The barrier can trap the moisture against natural fibers and cause problems. Also, you can skip it in low-risk areas like upstairs guest bedrooms, where the extra protection often isn't worth the added cost.