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When cleaning upholstery, you want to avoid harsh scrubbing, oversaturating the fabric, and using the wrong kind of cleaner for the fabric you’re cleaning. Any of these can cause significant damage to the upholstery, including rips, stains, faded fabric, mildew, or discoloration. Be methodical and use a light touch when cleaning upholstered furniture to preserve the life and look of the upholstery. 

To remove pet urine stains and odors from a microfiber couch, first blot the area to absorb as much liquid as possible. Then, generously cover the spot with baking soda and let it sit for a few hours to absorb the odor before vacuuming it up.

For cleaning the stain itself, you can use a commercial urine stain and odor removal spray—be sure to follow the product's instructions.

Alternatively, you can use a DIY solution based on your couch's cleaning code:

• For 'S' code couches: Lightly spritz the stain with rubbing alcohol and gently scrub with a microfiber cloth.

• For 'W' or 'S-W' code couches: Use a mixture of one cup of vinegar and one cup of rubbing alcohol, spritzing and scrubbing the area gently.

If your usually super soft couch feels crusty and rough after cleaning, it could be that you haven’t removed the cleaning product properly, you used too much, or you applied the wrong type. Always check the couch tags to select the right cleaning product, read application instructions carefully, and test on an inconspicuous corner. For fabrics such as microfiber, you can soften and fluff crusty fibers using a soft-bristled brush.

Deciding whether to clean or replace your carpet depends on its condition and age. If cleaning no longer resolves issues, it's time to consider a replacement. Key signs that you need to replace your carpet include:

• Stains that are impossible to remove.

• A persistent smell that lingers even after cleaning.

• An increase in allergy symptoms.

• The age of the carpet. Most manufacturers state that carpets should last about 10 years with proper care.

When cleaning is no longer effective, you should replace the carpet with a new one or consider other flooring options like vinyl or laminate.