Get matched with top floor sanding pros in Eureka, MI

"Job was well done. Jim and his sons were professional and friendly."

"Joe and his son are a professional, nice and a great to work with them , they did my floor and remodel my kitchen with a new cabinets, if there are more than five star I will not hesitate , Joe is very neat and he is not cutting corners, came on time he promised and finished on time . I strongly recommend him ."

"I reached out on Wednesday to book standard cleaning service for Friday, April 25 at 9am. I spoke with someone on Thursday morning to confirm. I was told that I would get an email confirmation with the booking info and paperwork. Not long after booking, I contacted them back to change the time to 2pm on Friday, April 25 and let them know that I had not received the email confirmation from the first time I called. I spoke with Mark. He confirmed my email again and said it would be on the way. He also confirmed that my appointment had been changed to 2pm. I called back twice regarding not receiving the email and confirmed my appointment time since I had not received anything. On Friday, April 25 in the morning, I still had not received anything and called again. I spoke with Nicole. The AI system and Nicole stated that my appointment was listed as 1pm. After a high level of frustration at this point I explained to her the entire situation and confirmed 2pm once again. My email address was still incorrect and she stated that she would change it and confirm my appointment for 2pm that day. I finally received the paperwork around 11am and signed it. At 2:15pm on Friday, April 25 I called back as I had not heard from anyone or seen anyone at my home for the service. I was told by Nicole that the person assigned was not available at 2pm. My question, why didn't anyone call me earlier to tell me so. Why was it 2:15pm and no one had called me to tell me that my work would not be done? Why was I booked on Thursday for 2pm if no one was available? The level of service at this company is deplorable!! They rely on AI and even the representatives in the office can't get a simple scheduling task completed. I wasted an entire day as I could have booked someone else that was actually available. A manager called me back (I don't remember his name) and asked if someone could come at 4pm or the next day. He said he would SEE if someone could come at that time, which means he was not sure if he would have anyone. After all of this I don't have any trust in the company that they would do the job that I needed them to do. I canceled immediately!!!!"

"It has been the best experience! The work was top notch quality and resulted in a deck that is beautiful. We couldn’t be more pleased."

"Horrible company to work with. Management is disorganized and incompetent. Workers just showed up anytime of the day. Worked a few hours and left. They weren't told what to do by the owner and sometimes didn't have the proper equipment. I had to explain what needed to be done every time for 13 day visits after I had already communicated this with the owner. Should have been a 5 day job. What did I hire them for? Owner treated my concerns with disrespect because I had to keep managing their workers after talking with her. Do not hire. Very unprofessional. Many companies out there that would do a professional job and treat the customer and their property with respect. I have been hiring for work on my homes for 40 years and never have I come across such an incompetent company. Do not work with this company. They had to borrow ladders, rags, razor blades, and drop cloths from me. Damaged my brick veneer with a wire brush so bad I had to file an insurance claim. Paint sprayed all over half my deck floor, down the steps, and all over the support beams. Will be nothing but headaches and property damage if you hire this company."

"I left a request online for having my area rugs cleaned. Feldpausch Services responded immediately and arranged to come for an inspection the next day. I was pleased to learn that they would take the rugs out to be cleaned and that would clean for odor if they found it necessary as I have 5 pets. They removed the six rugs before they left and took them with them which gave me a chance to get my oak floors properly cleaned. The rugs were removed on Tuesday and returned Thursday afternoon - the cleaning for pet odor was largely unnecessary. The workman put the two larger rugs in place as I felt I could handle the others. I was very happy to see that the oldest rug which I bought 14 years ago looked essentially new. All of the rugs were returned clean, in good condition and free of odor. Thank you so very much, Feldpausch Services. I couldn't be happier"