Get matched with top hardwood flooring pros in Emmett, MI

"Jerrod and his team did some updates for us a few years ago so when we decided to do this upgrade, we called him first. His prices were great and he and his team were polite, professional and honest throughout both remodels. We have more projects we want done in the future and plan to call Jerrod for those also."

"I'm highly disappointed with world of floors. They sell you on quality and workmanship warranty. Sales man told us we get a 20 year workmanship warranty. That there installers do great work and would take care of any sub floor out of level over 1/8 of an inch. They did not which caused some of the flooring to come apart. Also we paid extra to get the best floor they sell and also best trim boards they have. Over 10,000.00$ . The trim boards are not even because the never attempted to level floor or even use the proper transitions. We couldn't get them to fix any of our concerns before finish. We had to complain immensely and take it the top. They have been to my house 7 times. We are still not satisfied we couldn't get 20 minutes of workmanship warranty. We have spoke with owner operator Emil. He came out 2x rude inconsiderate. Trying to tell us or you if your dumb enough to use these people. What good workmanship is. I thought the customer should be satisfied. During these 5 extra visits back to fix what there employees messed up. Guy by the name Ross. Bully's customers including woman. Again telling us they are not going to remove any more flooring. Before you can get a word out. Why send the same crew back to my house 7 times. When you can't get it right after 4 you think you would try someone else. We have video of how they dress when boss not around. Coming in with a wife beater and a bad attitude on your 6th visit then telling the customer we are not doing anything to make you happy. Just a total inconvenience of my time. Between my partner and I. We missed 6 days of work. They act like we are inconveniencing them. My last complaint was that corners were so bent and sharp they would cut your feet. From bully Ross pounding the crap out of it. He also spilled his sticky pop all over are floor. We had to clean it. You know the extra pieces they leave for future repairs. They used it all up on there 7 visits. Trying to it get right. Our base boards look like crap in many areas. They took a chunk out of corner and stuck it back on with cualk. I showed them on there 6 th visit Ross says I can put more cualk in it. Are you kidding me that's not a fix or solution. so at this point I asked ross to leave my house. I'll talk to Emil. Well before the dust could settle after I left a message because they never answer the phone when you need quick answer. I specifically asked Emil not to have Ross come back ever again. He will try to intimidate you to get out of work. Then to top off Emil got loud and said he will do the talking. Rude! What about my money ten thousand dollars. And the guy is rolling on my floor with a credit card. Saying it's no higher then other areas. Last area of concern was our hall way. So far from kitchen. Emil says you have all this traffic. Trying to get out of it and just wear you down to you give up. We're not. we turned into the BBB. I'm a aerospace tool inspector. Credit card on the floor from the smooth side. You kidding me and that's your upper management representative? Seriously the last 4 visits were insulting and a big waste if our time. We are so disappointed in the workmanship And final results. But seriously the way we have been treated. With no resolve. Out 10,000$. I would give serious consideration before using this company. Buyers beware! We are taking it to the next level. Stay tuned. Some videos and pics. And so much more I wouldn't recommend world of floors to my worst enemy!"

"Right from our first call to The Carpet Guys, to John coming over to measure and helping us pick out the right carpeting. To Dawn calling several times to work out a price. Then Simons crew coming over and doing an excellent job. They are very nice guys. They amaze me how fast they do their job. We really Love your company. We highly recommend this Company. Thank you Mark and Sue We also have a couple people that are going to be calling you for Carpeting. "

"We are so thankful that we found Jason the owner of Catlin Construction. Never have we met a company that was so precise, so caring, helpful and meticulous. You will not be disappointed........WE RECOMMEND ?"

"Jared and his team did an excellent job refinishing the floor in our great room. The former owners had dogs, so there were lots of scratches and damaged areas, but GT Flooring made it smooth as new! We had water leaking from a window while the team was working, and they alerted us to the problem. We were very happy with the work, and Jared is great to do business with!"

"Scott and his team transformed our back room area by installing a 84x64 picture window from a solid wall. Very responsive, fast and clean with attention to detail. Will definitely hire again!"

"I would never go anywhere else. The process from browsing to installation was extremely easy and pleasant. The price was right also. We had two bedrooms re-carpeted and they did all the work, furniture moving, removing ole installing and putting everything back together. It is a great company with great employees."

"Melissa Antos made my experience great!! She is so sweet, and did an excellent job. My floors looks great!"

"Well we had Stanley steemer clean out carpets in the beginning of august 2023. They were there for about 29 minutes total to supposedly clean 3 bedrooms, hallway and stairs. Long story short we had to have H&H carpet cleaning come in after them to do it right. I did talk to Rich the owner to try and get reimbursed for the total failure of the job. He did call me back at first and then would never return my call again. I have always used Stanley steemer in the past but will NEVER use them again. It was a total waste of money. I owned 2 of my own businesses for 32 years and NEVER treated a customer anything like I was treated. All they did was come in and sprayed water on my carpets. I gave Rich plenty of opportunity to do the right thing I even called the main Stanley steemer in Ohio and someone there even sent him an email which he just ignored. In all my years of owning 2 businesses would I have ever dreamed of treating a customer like that"