Get matched with top drain cleaners in Porter, ME

"Technician arrived over 1 hour after the time given by office. Did not know the job specs that were given when appointment was set up. Had to return to shop as tech did not come prepared. When settling bill tech said $350. We explained that we should not have to pay road time for shop run. He called office and came back and said the cost was $350, taking the shop run off the cost. We stated that was the same cost. Tech said it was $75 for the shop run making the bill $425, so minus the $75 the bill was now $350. The cleaning of one pipe with no blockage should not be $425. Tech wore mask 2 out of the 3 times we conversed but the mask was not CDC approved, which means the customer isn’t protected. I think EcoClean needs to improve its communication with clients and needs to improve field tech and office communications."

"Very professionally done, without issue. They provided lots of information and answered all questions as the project progressed (which they managed to get done in a day). Also left the entire area neat and clean, and came back to ensure the removal of the old boiler was done in a cleanly manner. Would definitely recommend Josh and Jeremy."

"Very well. Needed a water heat within 4 weeks (so I didn't need to buy more oil and it was installed in 10 days from initial contact. Delivery and install timely, professional and they were very careful to manure the water heater carefully through the house and down very narrow basement stairs and around corners. They listened carefully to my requests, confirmed and kept me informed. The install and plumbing was professionally done and quicker than expected considering the running of new copper lines. Re the post below: I also had hot water off the furnace and was planning on shutting the furnace down. They told me they'd leave the furnace connected to make sure everything worked and was running properly because it took 2 hours to get the water to temperature. When you shut a furnace down you should know that it'll take a service call to start it up again. (It's not a car). I shut mine down 72 hours after install and hope to never try and have it restarted! :-) PS Heat pumps rock! My only criticism is they did not tell me anything about the warranty. I already sort of knew but the paper warranty included with the manual would seem to be all you need when you actually have to go online and register it. Some people wouldn't know that. They did explain/show where the filter was and how to clean it. The office staff was helpful even though I called multiple times for info. Like everyone right now they are swamped with calls and new business and short handed at times. Overall ery happy with my choice of companies!"

"Our furnace wasn’t working. It’s only 5 years old. We called them and they came out 3 times…..never fixed our furnace. They charged us $3,100 of which we paid $1700. We refused to pay them at the 3rd visit because they claimed that it was the thermostat which wasn’t working. Why does it take 3 visits of 3-5 hours per visit to work on a thermostat? When I spoke with Dana, the manager, the next day he stated that Lucas, the tech, had to call tech support to get help with putting in a new thermostat. They took down our thermostat which had been working for 5 years with no issues. They put in a new thermostat, but they didn’t know how to get it to work. Dana was very angry when I told him we would not pay for the 3rd visit. He started yelling at me. I couldn’t believe it. I told him not to come back. Bad, bad customer service and they are a bunch of idiots. DO NOT HIRE THEM!"

"very smoothly"