"Technician arrived over 1 hour after the time given by office. Did not know the job specs that were given when appointment was set up. Had to return to shop as tech did not come prepared. When settling bill tech said $350. We explained that we should not have to pay road time for shop run. He called office and came back and said the cost was $350, taking the shop run off the cost. We stated that was the same cost. Tech said it was $75 for the shop run making the bill $425, so minus the $75 the bill was now $350. The cleaning of one pipe with no blockage should not be $425. Tech wore mask 2 out of the 3 times we conversed but the mask was not CDC approved, which means the customer isn’t protected. I think EcoClean needs to improve its communication with clients and needs to improve field tech and office communications."

Fully insured master plumber specializing in repairs, remodels, and new installation. Serving Southern Maine. Emergency service available.

"Could a person who wakes up to no water ask for better service?  No. If Mondays aren't bad enough, we woke up to our water just stopping mid-shower.  After checking the well pump breaker and finding it fine, I hopped on Angie's List and found Randy Marquis Well and Pump and gave him a call at 6:55am. I expected at that hour I'd be leaving a voice mail but was surprised when Randy answered the phone. I told him what was going on and he said he'd send someone out first thing.  Even though this business is 40+ minutes away from me, Tom called to confirm directions at 7:20 and showed up at 8:15.  He quickly got to work diagnosing the failed pressure tank that in turn caused the pump to burn out as well.  He replaced both as well as the wiring to the pump in the well.  By 10:45 we had water (and better water pressure than we've ever had).  Tom was professional and explained what he was doing when I asked questions.  I called Randy later in the day to thank him and give kudos to Tom and found out Tom is Randy's dad.  This family knows good customer service.
I gave his price a rating of C only because I didn't get any other quotes so I can't really compare it.  Tom and I never talked about how much it would cost and I didn't ask.  I just needed water. At less than 4 hours from placing the call to having water back I certainly won't complain.
They have a 5 year parts AND labor warranty on their work which I also found impressive.
I whole-heartedly recommend Randy Marquis Well and Pump.
"

"Very responsive. Very clean. Very Professional."

"It was late at night when we realized our water heater blew and flooded our basement like a swimming pool. We had to find a plumber and fast. we came across SWB he was out here within 30 minutes from our call the job he did was impeccable. He went above and beyond he went and got us a new water heater, installed it, and then stuck around to help us clean up, Since then we’ve used him for several other projects. Every time the professionalism came with him I would highly recommend him 100%."

"It went great! Great bunch of guys. Fast, efficient and they even cleaned up their mess. Will definitely call Jose and his crew again for other projects."

"after diagnosing the dishwasher, determined it was a clogged drain. cleared the drain, chatted for awhile and completed the service"

"Mike did a great job and left the place clean."

"Chris Reynard and Long Baths transformed our old Master Bath shower from old and ugly to new and easy to clean in just a day. Worth every penny and we would hire them again!"

"It was a simple but urgent job that I wasn’t comfortable trying to learn to do myself. Justin Raymond was very professional, quick, and thorough. I’ll definitely hire him for future plumbing needs."