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Avatar for Neli Virtual Appliance Repair

Neli Virtual Appliance Repair

143 Charlotte Ave
4.29(
575
)
Approved Pro

Neli Virtual Appliance Repair

143 Charlotte Ave
4.29(
575
)
Approved Pro
Customers say: Super punctual
33178 local quotes requested
9 years of experience

NEW! Appliance Consultation – Just $35 Get expert advice before you spend on repairs or replacements. A Neli technician will evaluate your issue and help you decide if your appliance can be fixed—or if it’s time for a new one. Virtual Appliance Diagnosis and Repair - Just $45 Service Description: Diagnose or repair your appliance virtually—no need for anyone to enter your home. Neli’s certified technicians guide you step-by-step via secure video chat. How It Works: Book online at nelihome.com or call 833-876-0900 Connect with a tech through our video platform Diagnose or fix the issue in real time Get expert advice and confidence in your next steps What’s Included: Real-time video guidance from a certified technician Diagnosis of the issue OR full repair (when possible) Step-by-step guidance using your smartphone or tablet Safe, contact-free service - no one in your home Flexible scheduling—appointments available daily Perfect For: Appliance fixes HVAC troubleshooting DIY-savvy homeowners Saving time and money on service calls

"It was an excellent experience! My old Kenmore fridge (probably from the 90s) quit cooling/defrosting. After looking to replace it and finding thanks to the pandemic refrigerators are on backorder for months, I called 3 appliance repair companies who didn't call me back. I found Neli and was able to set up an appointment at a time I picked.. An incredibly patient tech (Chris C.) came chat on at the appointed time. I waited about 5 mins as he was wrapping up another call. I walked me through the diagnosis using a virtual support app on my phone. He was able to help me with taking things apart, helped me use our multimeter, and diagnosed the problem. I can do this repair myself. He gave me the exact part numbers and told me what I need to do. All for $35 for an hour on a Sunday. I can't believe how great this was. I thought I had to replace my refrigerator, but for $35 + $111 in parts (I could have gone cheaper but chose OEM) my refrigerator will return to health. Their website lists the tools you will need for a diagnosis/repair, make sure you have them ready. For refrigerators, you need a screwdriver (flat & phillips), a socket set, a multimeter, and theoretically a pair of pliers but I didn't use them. Also make sure your phone is charged (lesson learned)."

Deborah C on November 2020

NEW! Appliance Consultation – Just $35 Get expert advice before you spend on repairs or replacements. A Neli technician will evaluate your issue and help you decide if your appliance can be fixed—or if it’s time for a new one. Virtual Appliance Diagnosis and Repair - Just $45 Service Description: Diagnose or repair your appliance virtually—no need for anyone to enter your home. Neli’s certified technicians guide you step-by-step via secure video chat. How It Works: Book online at nelihome.com or call 833-876-0900 Connect with a tech through our video platform Diagnose or fix the issue in real time Get expert advice and confidence in your next steps What’s Included: Real-time video guidance from a certified technician Diagnosis of the issue OR full repair (when possible) Step-by-step guidance using your smartphone or tablet Safe, contact-free service - no one in your home Flexible scheduling—appointments available daily Perfect For: Appliance fixes HVAC troubleshooting DIY-savvy homeowners Saving time and money on service calls

"It was an excellent experience! My old Kenmore fridge (probably from the 90s) quit cooling/defrosting. After looking to replace it and finding thanks to the pandemic refrigerators are on backorder for months, I called 3 appliance repair companies who didn't call me back. I found Neli and was able to set up an appointment at a time I picked.. An incredibly patient tech (Chris C.) came chat on at the appointed time. I waited about 5 mins as he was wrapping up another call. I walked me through the diagnosis using a virtual support app on my phone. He was able to help me with taking things apart, helped me use our multimeter, and diagnosed the problem. I can do this repair myself. He gave me the exact part numbers and told me what I need to do. All for $35 for an hour on a Sunday. I can't believe how great this was. I thought I had to replace my refrigerator, but for $35 + $111 in parts (I could have gone cheaper but chose OEM) my refrigerator will return to health. Their website lists the tools you will need for a diagnosis/repair, make sure you have them ready. For refrigerators, you need a screwdriver (flat & phillips), a socket set, a multimeter, and theoretically a pair of pliers but I didn't use them. Also make sure your phone is charged (lesson learned)."

Deborah C on November 2020



Evergreen Home & Hearth - Ells

403 High Street
2.60(
5
)

Evergreen Home & Hearth - Ells

403 High Street
2.60(
5
)
18 years of experience

Local business offering quality products and services for the home and hearth. Specializing in stoves, fireplaces and inserts utilizing wood, gas and pellet fuels. Trained and knowledgeable staff both on the showroom and installation crews on the road.

"They were courteous, polite, and respectful. Highly recommended"

Keith C on May 2025

Local business offering quality products and services for the home and hearth. Specializing in stoves, fireplaces and inserts utilizing wood, gas and pellet fuels. Trained and knowledgeable staff both on the showroom and installation crews on the road.

"They were courteous, polite, and respectful. Highly recommended"

Keith C on May 2025





APPLIANCE DOCTOR

26 Bolling Drive
No reviews yet

APPLIANCE DOCTOR

26 Bolling Drive
No reviews yet
45 years of experience

Appliance Doctor Inc. has been in business since 1980. Servicing the Penobscot County area. We have two servicemen that are always available for scheduling from 8am - 5pm. Appliance Doctor Inc. accepts two forms of payment: Cash or Credit/Debit. Our financing options are available with credit/debit being setup through automatic monthly payments.

Appliance Doctor Inc. has been in business since 1980. Servicing the Penobscot County area. We have two servicemen that are always available for scheduling from 8am - 5pm. Appliance Doctor Inc. accepts two forms of payment: Cash or Credit/Debit. Our financing options are available with credit/debit being setup through automatic monthly payments.


Geek Squad - Best Buy

45 BANGOR MALL BLVD
No reviews yet

Geek Squad - Best Buy

45 BANGOR MALL BLVD
No reviews yet
31 years of experience

Local Expert Geek Squad Agents can fix your Appliance or TV regardless of where purchased. 90-day warranty along with professional, quick, and clean services. Check us out online, by phone, or at over 1,100 Best Buy stores.

Local Expert Geek Squad Agents can fix your Appliance or TV regardless of where purchased. 90-day warranty along with professional, quick, and clean services. Check us out online, by phone, or at over 1,100 Best Buy stores.



C & R Service Solutions LLC

562 Lakeland Plaza
2.33(
3
)

C & R Service Solutions LLC

562 Lakeland Plaza
2.33(
3
)
15 years of experience

C&R Service Solutions, LLC, servicing the entire continental United States, including Alaska, has the nations leading comprehensive, customer service oriented, appliance delivery and installation sub contractor network. Upon receiving your request for Appliance installation services, C&R will deploy a professional, insured, appliance installation professional to your service location to complete services requested. Upon receiving your call, C&R will ask specific questions related to your situation to determine cost.

"American Home Shield (AHS) warranty is replacing my broken microwave with a new one. I received the new microwave on 11/11/2020 and notified AHS it was in my possession. Part of the warranty contract includes the installation of the new microwave. AHS typically assigns contractors themselves. However, this time AHS contracted with C & R Services with a dispatch number on 11/13/2020 for C & R to assign a local contractor to do the install. After two weeks of waiting and not being contacted by C & R or a contractor, I called C & R to follow up on the status. They said it would be 1 to 2 weeks from the date they received the dispatch from AHS. I informed them it had been 2 weeks in which they replied that it would be another 2 weeks. As of today, 12/11/2020, 4 weeks from the date C & R received the dispatch, I have not been contacted by C & R or a contractor. C & R's lack of communication and customer service is absurd. AHS informed me that they do not have any authority over C & R."

Britt J on December 2020

C&R Service Solutions, LLC, servicing the entire continental United States, including Alaska, has the nations leading comprehensive, customer service oriented, appliance delivery and installation sub contractor network. Upon receiving your request for Appliance installation services, C&R will deploy a professional, insured, appliance installation professional to your service location to complete services requested. Upon receiving your call, C&R will ask specific questions related to your situation to determine cost.

"American Home Shield (AHS) warranty is replacing my broken microwave with a new one. I received the new microwave on 11/11/2020 and notified AHS it was in my possession. Part of the warranty contract includes the installation of the new microwave. AHS typically assigns contractors themselves. However, this time AHS contracted with C & R Services with a dispatch number on 11/13/2020 for C & R to assign a local contractor to do the install. After two weeks of waiting and not being contacted by C & R or a contractor, I called C & R to follow up on the status. They said it would be 1 to 2 weeks from the date they received the dispatch from AHS. I informed them it had been 2 weeks in which they replied that it would be another 2 weeks. As of today, 12/11/2020, 4 weeks from the date C & R received the dispatch, I have not been contacted by C & R or a contractor. C & R's lack of communication and customer service is absurd. AHS informed me that they do not have any authority over C & R."

Britt J on December 2020

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Ge Appliance Repair questions, answered by experts

In most cases, the repair is worth the value as it should help maintain the life of the appliance for a longer period, and the repair should be a lower cost than replacing the entire unit. For example, if the cost to repair your refrigerator will be more than 50% of the cost to buy a new one, and it’s 10 years old or more, then it may not be worth repairing. 

Built-in models often integrate better aesthetically while being safer with overheating controls. Consultancy helps choose the correct type.

While it’s possible to only replace an evaporator coil to keep your AC running, this could cause issues down the line. An AC system relies on the harmony between its condenser and evaporator coils for efficient operation. Replacing only one coil, especially in older units, can cause compatibility issues, leading to inefficiency and potential system breakdown. 

As AC units near the end of their expected lifespan, investing in the cost for a new AC system is typically better than paying for individual component upgrades to avoid costly repairs and ensure optimal performance.

There are a few scenarios when replacing all kitchen appliances simultaneously makes sense, including major renovations, moving into a new home, or purchasing as a set. If you want to refresh your kitchen upon move-in day or start over during a renovation, consider purchasing and replacing your kitchen appliances at once to save on labor costs. Also, if your appliances are all original to the home or are older and require increasing amounts of maintenance and repair, replacing them all at the same time may be a good option.

Plug-in appliances, such as fans, hair dryers, irons, and vacuums, can cause a circuit overload and trip your circuit breaker. Older electrical systems may not support newer appliances, or the appliances may have internal damage. You need to determine whether the issue stems from the outlet or the appliance so you know which needs to be repaired or replaced.

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The Newport, ME homeowners’ guide to ge appliance repair services

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