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Smart locks offer a similar level of safety to traditional or conventional locks because they often use comparable locking mechanisms, such as deadbolts. The primary difference is the access method: smart locks use a login or code instead of a physical key, which adds convenience. While not inherently safer, some smart locks have added security features that can deter intruders, like shutting down after too many incorrect code attempts or being harder to pick. For the best security, it's recommended to combine any lock with other home safety features like motion-activated lighting, security cameras, and window and door sensors.

Yes, most pros encourage you to change your locks when you move into a new home. While the previous owner may hand you their keys, you have no way of knowing whether other copies exist elsewhere. Changing your locks as soon as you move in is a great way to ensure that you can enjoy new, fully functioning locks that will work with your unique key or code.

If your door handle turns without opening, the most likely culprit is a loose or stripped spindle. This part connects the handles to the latch mechanism, and when it’s not properly engaged, turning the handle does nothing. Other issues might include a broken latch, loose screws, or even something small blocking an inner mechanism. In any case, it’s usually a matter of tightening, adjusting, or replacing a worn-out part inside the handle assembly—or calling in a professional to do it for you.

Begin by checking the power source, typically a battery or wired connection. Ensure the battery is installed correctly, has sufficient charge, and isn't corroded. If it's a wired lock, examine the electrical connections to confirm they are secure and free from damage. Additionally, inspect the lock's programming or settings. Confirm that user codes or access credentials are programmed correctly and that any remote control devices are paired and functional.