Get matched with top drain pipe installers in Trappe, MD

"I was getting water in my basement every time it rained, Dan helped me rule out other causes and recommended a french drain. Basement has been bone dry ever since. The workers took great care and even repaired the water damage from before. I highly recommend calling Basement Gurus for any basement related needs"

"JES left my home in worse shape and will not return my calls to come repair the damage left. I reached out to them to install a joist support system under my kitchen so that I can renovate this year. There were floor joists under the back door that had been cut during a renovation about 30 years ago. JES installed a jack system but then left my foundation under the door where you can literally see daylight from the basement. I brought this up to the crew before they left late Friday night (they worked long hours just to ?finish? without even asking me if it was okay to trap me at home that late), and the lead just shrugged at me. Shortly after they left, it rained, and sure enough, water poured into my electrical room and all over the freshly poured concrete. I called Friday night, sent an email and text with videos, and called today 3 times. Each time the ?production manager? is ?busy.? Before this, they were perfectly capable of blowing up my phone to see if I could schedule sooner."

"Ed fixed the problem 2 thumbs up!"

"They were professional."

"I hired JES to install a trench and sump system into the basement of a new house I purchased. After the job was completed, I noticed the cellar stairwell was pooling water. They returned and said that they didn't think that the drain was run direct to the sump as it should have been but they needed to open the concrete to verify. I also asked why there was no water in the sumps. They ran tests with water for 2 hours and didn't see water and tried to explain to me that it was expected since the water was running out around the drainage under the foundation. They even had a supervisor try to explain to me over the phone when I questioned it. It took them several weeks to return to fix the cellar drain and sure enough, the pipe was just run to under the foundation and not directed into the trench/sump. A repair team came out and busted up the concrete to correct it. In doing so, they saw that their trench was also not connected to the sumps at all, which is why I never saw water in the sumps and not the mysterious theory they tried to convince me of weeks prior. This is terrible that there is no inspection of work prior to covering it totally with concrete. Or further, there was no physical test of running water in the system to verify the sump works. The repair team that came out were wonderful and did everything correct. After this, I called 3 times and asked for a manager to call me to discuss this and never received a response. The salesman stopped answering my calls. As a note, after spending $30K on this upgrade to my house, it was in worse risk than prior to JES so if you choose them, be careful."

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"I contracted Level Home Services through Costco for a full A/C and furnace replacement and have been satisfied with their service at every point so far. The initial inspection to get a quote was extremely thorough and informative, and they gave me several options at different price points, all of which beat the other vendors I was looking at. When it was time to actually complete the work, the technicians were prompt, professional, helpful, and courteous. After 2 full days of work, they walked me through everything they did in detail and answered all my questions. By the time they left, the only sign anyone had been here was the shiny new equipment in my basement and yard -- no mess/dirt anywhere (except my own). It was a big job so it was pricey, but definitely money well spent and I would not hesitate to hire them again."

"LP came to service my water system on 4/4/2023. The service tech indicated I had a possible issue with my sump pump as he poured water and sediment from changing my cartridge/filter into the sump pump. He asked if I wanted an LP plumber to come out and to see what the issue was. I agreed. Plumbers came. 20-minutes later they left my home and I received an electronic invoice for $550.00. They never told me what was wrong. They did not provide an estimate to replace. They did not request a signature to accept the estimate and okay to perform the work. They did not request a signature for me accepting the work that was supposedly performed. When I opened the electronic invoice, my name had been forged in 2 areas. The invoice did not list what brand/manufacturer of sump pump was installed. The invoice did not have a price for the labor. There was a $100 deduction but no reason provided. When I called LP, a was switched over to a representative. She stated they could not provide the sump pump information I requested. No reason as to why. But wanted to know if I wanted to pay my bill. I did pay, but thought more about it and filed a complaint with the Better Business Bureau. My request was simple: provide a new invoice with the manufacturer of the sump pump. It would be a good thing to have in the event the supposed NEW sump pump failed. Odd that another well known contractor who replaced this years ago, gave me their invoice with the name and manufacturer and brand name/model of the sump pump that was determined defective by LP. I still have that receipt but odd that LP, supposedly a professional company, literally refused to provide the information that I requested. LP did reach out but I did not take the call on my cell and was out the next day when they called a landline. Their rep replied was everything looked reasonable but they, LP, NEVER, and STILL HAS NOT provided the information I requested. The name of the new sump, model number, etc. that I would need should the unit fail after LP had performed the work. If the unit failed, how would I ever be able to call the maker, e.g., Kohler, and see if they would honor a warranty if it did fail. How hard would it have been for LP to honor this request? Because I, a senior citizen did not contact LP by phone, the BBB closed the complaint. Instead of requesting that LP provide the required information, they closed the complaint. Makes one feel like they were totally scammed and the reason they didn't know or want to provide the information is that didn't actually perform the work. Another senior - SCAMMED."

"Workman took three days to shore up the foundation of this very old garage. He was polite, and did a nice job. Estimates from several providers were all over the map, since some recommended extensive work involving the use of helical piers, and installation of a new concrete block foundation. I went with more conservative repair.. It looks fine, and I hope I made the right decision."