Get matched with top countertop and backsplash pros in Sparrows Point, MD

"They were fast and efficient. Did a great job on kitchen countertops"

"Excellent company! We love our countertops!"

"Jose offered an exacting level of detail and provided thoughtful and cost-effective solutions for our complicated project. I'd be proud to hire them again for any countertop project."

"Everything was excellent. From the moment we had Advanced Granite solutions come out to give us an estimate, to picking out our quartz countertop, to the gentlemen that did the installation and the gentleman that did the plumbing, everyone was professional responsive and a pleasure to work with. Would definitely hire again"

Epoxy flooring,countertops,cabinets,basement,garages,sink an more

"Did and excellent job repairing the seam in my granite countertops."

Baltimore’s Best Tub Refinishing does complete bathroom refinishing services. BBTR accepts checks, cash, or money orders as form of payments. We also give quantity discounts so please ask for them if our services are needed for multiple properties or homes. We provide our services to homeowners, property management companies, contractors and apartment managers. BBTR quality refinishing work is the best in the industry.

The Paradise Stone excels in Granite Countertops in Maryland. With years of experience in the industry, we have catered to the diverse needs of the clients by supplying and installing high quality granite and Marble Countertops Maryland. We are known for providing excellent customer service and fast turnaround time. We can cater to the diverse needs of both residential and commercial granite countertops Baltimore installations.

"I researched various types of kitchen countertops for a while, and chose quartz instead of granite because the prices were comparable, the color pattern was more consistent with quartz (without picking out a particular slab of granite), and I did not have to consider future resealing as a possibility. I also considered several different vendors and received estimates. Then I entered my request online with Origins Granite, which was recommended by others on Angie's List, and immediately received a call from them. They sent a representative to my home that brought various samples. I decided to use them because the price they quoted me was all-inclusive and better than previous estimates, including all the plumbing work, new sink and edge cuts that cost extra with other vendors. The only thing that I had to purchase separately was the faucet; they used the model number to fabricate the holes needed in the countertop. About one week after signing the contract, they called to say my color choice had become unavailable. They presented three other choices but recommended one of the three as the closest to my original choice. I agreed and immediately realized from my previous research that it was from a more expensive manufacturer. They assured me that my original price quote would not change. They took care of everything: measurements were taken and installation was completed on the date I originally requested. I am very happy with the outcome; it is a great match for my kitchen. All of the people I dealt with at the office and in my home were very accommodating, courteous and professional. I would highly recommend this company to others.
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The final outcome was very good!  Getting there was not.

Morgan was my salesperson.  She changed the appointment time due to problems with babysitting.  I already knew I wanted shaker style cabinets and quartz countertops.  Morgan was pleasant and knew her product. Be aware that Morgan does not have an office e-mail address.  After several failed attempts at contacting Morgan (I only had her personal e-mail address). Stewart (the owner) answered the phone and within 20 minutes I was speaking with Morgan regarding three changes to the kitchen.  (Changes were to replace an added box from two drawers to three drawers, replace the window sill with quartz and add a valance above the sink.  We agreed on the additional cost.  I received no e-mail confirming the changes and cost.  I e-mailed Morgan and Stewart to confirm the changes and additional cost ? I also attached a file containing a picture of the valance.

Diego arrived June 1, 2014 (a week after my initial meeting with Morgan) to take measurements. 

Five weeks later (from the date I established my change orders) I called the company for an expected installation date.  Due to the changes the company sent another installer out to measure for the drawers and valance. I was given no explanation as to why it took 5 weeks to determine that new measurements were needed.  It took another two hours as the installer measured the entire kitchen again.

I was not given the specs of the new sink.  It took over a week to obtain Moe?s name and number, who was helpful in supplying the info I needed to verify that the sink the company chose was of very good quality.  Moe works for Granite and Marble Express, Inc.; the quartz installers.

Approximately 5 weeks later, I was informed the install would occur August 21, 22 and 23rd.   No one from the office provided any instructions on preparing the kitchen for the install.  Luckily I remembered Diego mentioning that all cabinets had to be emptied.  All was ready upon his arrival. 

Diego arrived timely and worked tirelessly from Thursday until late Sunday to install the available items.  His work thus far had been impeccable. Five of my cabinets could not be completed due to ordering errors.  The change to the box from 2 to 3 drawers was ignored as was the face for the valance.  No one from the company forwarded the picture to the manufacturer.

A week prior to the installation Eric (from Granite and Marble Express, Inc.) arrived to measure for the countertops and backslash.  Eric explained both the measurement and installation process.  Eric also made a few small suggestions that ultimately improved the final outcome.   

The countertops and backsplash took four days instead of two to install.  There were errors in some of the cut quartz.  The installers were sloppy and tried to pass off shoddy work.  Only the lead could speak some English.  They were polite and accommodating in making corrections once they were informed. The final outcome was great.  Word of advice; Expect to be your own general contractor on the job.

Due to the number of ordering errors, I contacted Omar (a supervisor) to request a copy of the order confirmation from the manufacturer.  I received the copy the next day.  I reviewed the measurements and found errors.  Diego arrived the next day to confirm the errors for the reorder.  I again e-mailed Omar for another copy of the manufacturer?s order confirmation and found yet another error.

Diego and Carlos arrived October 8th to complete the job.  There is a slight color variation on the white crown molding as compared to the white cabinets.  Omar called the manufacturer and verified the same paint color had been used.  Omar arrived on site to apologize for the delays and then asked that I not supply a review on Angie's list as it could impede securing future jobs.  (Doesn't this defeat the purpose of Angie's list?) 

Diego had to return Saturday to install missing hardware and the drop-down stainless steel containers in front of the sink. 

It took 4 1/2 months to complete my kitchen.  I was disappointed with the multitude of errors and delays.  I withheld the remaining payment until the job was completed.  I felt this would provide incentive to complete my kitchen.

Communication is a serious problem with this company and was the cause for the delays.

In the end, Diego provided quality work and the final outcome was exactly as I expected. 

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