Best foundation drain installation pros near Lonaconing, MD

"Christopher Gonzales, Jose Cruz, and Rudy Gonzales did a wonderful job installing push piers in our foundation."

"I had a great experience with Best Buy waterproofing. I contacted them for inspection due to water rising underneath my tile in the basement. They responded very quickly and had someone out for the inspection a day later. Ed completed my inspection and was very informative and communicative throughout the whole process. He didnâ t try to scare me into getting any services and was very patient with me. Any questions I had he was on it and available. When I made my final decision it was quick and a painless process. The crew cleaned up well and walked me through the work they had done. They installed a new drain and sump pump. Might I add they made my installation very esthetic by placing the line in the wall to hide the pipes when the dry wall is replaced. I will definitely recommend to friends and family!"

"We had them install an indoor sump pump (including digging the pit and pipes) and some basement walkout drain installation. They did high-quality work and finished quickly. Their price was the best of 5 quotes I received and so the value was high. The only thing that was not perfect was that communication was slow, sometimes they did not respond to texts, but they were good when they responded, and they showed up on time. Overall, 9/10, highly recommend!"

"Bobby and the Fortress Techs were very professional, considerate, and thorough. The difference we feel from the crawl space insulation from before to after is amazing. Within just a day or two that musty smell in the house that was coming from the crawl space was gone! Bobby kept us informed throughout the entire process and finished the project on time. I would highly recommend Fortress Foundations Solutions to everyone; we were extremely satisfied with the outcome and the high quality customer service we received."

Hydro-Solutions, Inc., are experts in Basement Waterproofing and Foundation Repair. We are a locally owned and operated company, that values honesty and integrity in all aspects of our business. Our dedicated team of professionals, have many years of hands on experience, to provide innovative ideas and suggestions tailored to your projects. Our services are customized to your individual needs, paying close attention to the details of each project that we are involved with. Please feel free to contact us today!

"The AA Waterproofing crew was efficient, finishing a day before we anticipated that they would be done. Very polite and professional. Used drop cloths to try to keep the steps as clean as possible. Satisfied an additional request with no hesitation. We would recommend this company to others looking for basement waterproofing."

"Initial project: Grade B.  Overall went well.  Only reason for a B is that they noted that they were going to put a trench around my laundry sink as a means to prevent damage if it overflowed.  But when they came back to do the job it wasn't done.  Overall I haven't had a drop of water since the install so that is very good.  The rep was Adam.
- !!!! UPDATE 20131125: Spoke to Jeff Johnson GM, he noted that this wouldn't have been an option in the first place as it could pose a local issue (gray water pumped outside the home.

 Warranty: Grade A. Adam (rep) noted to me that no matter where (not through windows or above obviously) water came in (walls or floor) that the warranty would cover it.  Well you don't get the warranty until after the job... and guess what?  Water up from the floors isn't covered.  Not cool.
- !!!! UPDATE 20121125: Spoke to Jeff Johnson GM, he noted that this condition is covered.  My mistake. Grade changed to A.

Basement windows: Grade F.  Called them and had them out to estimate putting in a basement egress as well as the other basement windows.  The rep (Brett) came out, measured, etc.  Then nothing.  I called.  I called.  The customer service team told me on numerous occasions that the "president of the company" was going to call.  He never did.  Eventually, a sub or partner of theirs called me and provided me a quote over the phone (for the egress - the didn't do the other windows).  The quote was blind and didn't take into consideration any of the data that Brett collected during his visit.  This ordeal was a TOTAL waste of my time.
- !!!! UPDATE 20131125: Spoke to Jeff Johnson GM, he noted that this rep is no longer with them and that he should have provided an immediate quote for the windows.  The only time the sub should have called is for the egress... 

Customer service: Grade C.  They provided a mold remediation treatment as part of the basement water proofing.  One of my walls not is showing signs of something.  So I called.  Nothing.  No call back.  Nothing.
I regret going with this company.  I should have bit the bullet and spent the extra $$ to go with their competition.
- !!!! UPDATE 20131125: Spoke to Jeff Johnson GM.  He will be out in 2 days to treat the location and noted he will install a hose into my dehumidifier so that it drains into the system. 
- !!!! UPDATE 20131127: Jeff was out, assessed the situation and provided a clear path to resolution.  I have homework but his team will be out to solve the problem.
- !!!! UPDATE 20140115 Grade changed to C.  Jeff's team corrected the issue to my satisfaction."

"Pressured to sign the bill the day they did the inspection. Didn't like that but we seemed to get a discount by doing that. The work looks wonderful. I asked them to move one of the drain pipes and with a little prodding, they did. We were supposed to get dehumidifiers and they don't seem to be there. We are following up on that now. Very nice staff. Very responsive."

"Dannie came to our home in August and gave us a verbal estimate on the job; he never gave us a written estimate which I believe could have prevented the misunderstanding about what the price included. He was not able to start the job in a timely fashion because he was involved in another job and the homeowner kept adding projects which kept pushing our job back. When Dannie started the job, he re-laminated our kitchen countertop and he did an EXCELLENT job! He also installed a new stainless steel kitchen sink which turned out to be the wrong one which had been shipped by the supplier (not his fault). This complicated the whole project and ended up increasing the price...again not his fault. Dannie was pleasant and stood behind his work but I felt that he needed to be more detail oriented. I had to call his attention to several things for him to resolve them.
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"Technician removed freezer drawer from bottom of refrigerator and then used a "steam gun" to defrost the ice that was blocking the drain intended for water that was generated by the normal defrost cycle."